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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.92 (286 reviews)

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3.90

Based on 286 reviews, last reviewed 12th Oct 2024

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

51%

20%

14%

12%

Latest highest rating:

5

Good all-round service. Good all-round service. Happy with the overall account. Reviewed on: 12th October 2024

Latest lowest rating:

1

Didn’t help me to return my stolen money . Didn’t help me to return my stolen money . I contacted them several times and was told that it was impossible because the fraudulent company actually ... Read more Reviewed on: 23rd September 2024

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

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Santander Basic Current Account reviews (286)

Helpful

I have banked with Santander for about 40 years. I find them to be ok. They give a good service and fulfil the need for a bank. Reviewed on: 24th December 2015

Does the job, nothing more

The account fulfills its purpose as a way of storing money but offers less than the competition. It is okay but I would suggest finding a better alternative. Reviewed on: 24th December 2015

an account with no problems

Good customer service, simple online banking. Easy. Reviewed on: 26th November 2015

Santander current account. excellent service

Great account. Easy to use easy to open. Online access is fantastic. The android app is so easy and you can do everything on it really easily Reviewed on: 23rd November 2015

Good Basic Bank Account

Good Basic Bank account with no frills Reviewed on: 21st November 2015

Good enough to stay

Customer service always been good but took ages to get a contactless debit card Reviewed on: 20th November 2015

unpleasant experience didn't continue with opening account.

I applied to open an account with santander .. unfortunatley the staff where unpleasant ... I only wanted a basic account no over draft and the lady that I was dealing with seemed to be unfocused and unhelpful Reviewed on: 9th November 2015

bank for poor credit rated people

my wife is new in this country and she had an account with another bank. Suddenly that bank closed her account without giving any reason but I think that could be the reason for a lady previously used to live in the same address and with the same surname of my wife. we were desperate to get an account for her but every bank wanted to see a current bank statement for opening an account. Only Santander helped us to open a basic account for us. we are really thankful to Santander. Reviewed on: 7th November 2015

Amazing

Santander are amazing at contacting you if there is any suspicious activity on your account. Easy to contact and very helpful. I would reccomend this bank to anybody. Reviewed on: 4th November 2015

Straightforward banking with the basic account.

I switched to Santander a couple of years ago because they had a great deal on at the time. I was paid a one off fee to switch my direct debits over and then I earned interest on balances over a certain amount for a year. They made the whole switching process really easy, I didn't have to do anything at all other than wait for it to happen. Once the deal ended though, the account became the basic current account which has no rewards to speak of. I have stuck with it for a while just because I haven't had time to do much research but I'm now planning to switch to the 123 account. Even with the price hike from £2 per month to £5 per month, I think the amount of cashback I'll get on household bills plus interest paid on my balance will make it worthwhile for me. From a customer service point of view, I've found Santander helpful and the online banking is very easy to use. Reviewed on: 26th October 2015

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