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Santander: 123 Current Account (discontinued) reviews

4.18
Based on 1,252 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1252)

Review of the Santander, 123 Current Account (discontinued):

awful experience at Nationwide

1
I was once banking with Nationwide and i had been with them for such a long time an every time i went to the bank to withdraw and they would constantly question me, they would always me, oh why are you withdrawing your money and what are you spending it on ?? I am like its my money and i can withdraw what i want and what i spend it on is not your business, i find nationwide so rude and arrogant and what gives them the right to ask you such stuff. They are supposed to be there to serve you not nag at you. And that is why i hate them so much and that is why i left them and went to another bank. They are so annoying and the worse bank i have had apart from Santander. And they insinuated me once when i told them i was leaving the bank and would not return to them. They did not like that and i would never ever ever ever recommend nationwide to anyone unless you truly want someone to pry in to your finances. Reviewed on: 9th August 2015

Good well run current account.

5
Good well run current account, now move on to the Edge A/C with good rewards, customer service and value Reviewed on: 2nd April 2025

Whenever I have had an issue they have been quick to...

5
Whenever I have had an issue they have been quick to resolve, make good money back on the of the rewards Reviewed on: 18th March 2025

No longer worth it since benefits slashed

2
No longer worth it since benefits slashed Reviewed on: 4th March 2025

Very reliable and banking system

5
Very reliable and banking system Reviewed on: 3rd March 2025

Reliable and have been using them for years.

4
Reliable and have been using them for years. Would appreciate more competitive interest rates. Reviewed on: 3rd March 2025

Better than the Edge for my circumstances

4
I went from a current account with no benefits to this one. I would always get around £20-30 back in interest and cashback which always more than covers the fee. The main downside is the the rate of return is less with reduced cashback and higher fees. I have worked it out that based on my spending I am still better off sticking with this account rather than switching to the Edge account Reviewed on: 1st March 2025

Account Support

5
Fraudulent activity has been brought to my attention by the bank and resolved immediately Reviewed on: 1st March 2025

Helpful Banking

4
Have banked with them since I was 16, one of the few accounts that only require a minimum of £500 per month being deposited, which makes it accessible to most people. Branch staff are always really helpful. They also have good online and app banking. Reviewed on: 26th February 2025

Good customer service in branch helping with paying...

5
Good customer service in branch helping with paying in a cheque Reviewed on: 26th February 2025

good range of cashback options and good app

5
good range of cashback options and good app Reviewed on: 26th February 2025

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