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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Stay Well Clear of Santander

1
The worst bank and customer service on the planet! I have had a lock placed on my account and the reason they gave me was that i have used contactless payment too much. Now considering i have spent the last 3 weeks in Singapore and never use the card as i dont want to pay their extortionate rates. I transfer from the bank to Wise. Now they have blocked it and tell me i have to buy something in Singapore and put my pin number in to release the block. Its the only way i can unblock it! Santander are a joke and i shall be closing the account down because of this. Complete failures! still waiting on the line for the fraud team to unblock this bar and been waiting over an hour so far. i am stuck in Singapore without access to my money. Reviewed on: 9th October 2022

Great

5
Banked for years - never any issues Reviewed on: 22nd February 2023

Good bank

5
Good bank with no issues so far, transfer was quick and without issue Reviewed on: 22nd February 2023

Average bank

3
Average bank - struggling to make appointments with any branches due to opening hours Reviewed on: 22nd February 2023

Really helpful

5
My experience with Santander has been fantastic. They have dealt fairly with me for years and usually if I get any issues I can pop into the branch or phone them. They are always friendly and helpful Reviewed on: 21st February 2023

Cash back account

4
Get money back on household bills. We switched to the Lite option which has a smaller fee Reviewed on: 19th February 2023

I like it

5
I never had any problem with Santander. Reviewed on: 17th February 2023

J

5
N nkvv. Jdndkzks bcnznxnsniwoakz Reviewed on: 17th February 2023

Easy hassle free

5
I like the bank as I’ve never had any issue accessing my money Reviewed on: 16th February 2023

Trustworthy company

4
Have been banking with Santander for years and love their personal touch to service Reviewed on: 16th February 2023

Simple account and ready to use.

5
Great account. Simple to use. Perfect for me. Reviewed on: 16th February 2023

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