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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,263 reviews, last reviewed 23rd Jan 2026
150% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

4

Years of happy banking Been with Santander for years, very few complaints or problems Reviewed on: 23rd January 2026
Victor Guest's avatar
Victor Guest

Latest lowest rating:

1

Santander the worst experience we ever had I needed scaffolding to paint the exterior of our house. Scaffolders were recommended to us and came round and quoted £2000 with £1000 to be paid upfr... Read more Reviewed on: 23rd January 2026
Emma's avatar
Emma

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1263)

Review of the Santander, 123 Current Account (discontinued):

just okay

3
they aren't that good when you actually need their help! Reviewed on: 10th February 2018

Good app.

5
Good app. Friendly service inn my local branch Reviewed on: 2nd April 2025

Good well run current account.

5
Good well run current account, now move on to the Edge A/C with good rewards, customer service and value Reviewed on: 2nd April 2025

Whenever I have had an issue they have been quick to...

5
Whenever I have had an issue they have been quick to resolve, make good money back on the of the rewards Reviewed on: 18th March 2025

No longer worth it since benefits slashed

2
No longer worth it since benefits slashed Reviewed on: 4th March 2025

Very reliable and banking system

5
Very reliable and banking system Reviewed on: 3rd March 2025

Reliable and have been using them for years.

4
Reliable and have been using them for years. Would appreciate more competitive interest rates. Reviewed on: 3rd March 2025

Better than the Edge for my circumstances

4
I went from a current account with no benefits to this one. I would always get around £20-30 back in interest and cashback which always more than covers the fee. The main downside is the the rate of return is less with reduced cashback and higher fees. I have worked it out that based on my spending I am still better off sticking with this account rather than switching to the Edge account Reviewed on: 1st March 2025

Account Support

5
Fraudulent activity has been brought to my attention by the bank and resolved immediately Reviewed on: 1st March 2025

Helpful Banking

4
Have banked with them since I was 16, one of the few accounts that only require a minimum of £500 per month being deposited, which makes it accessible to most people. Branch staff are always really helpful. They also have good online and app banking. Reviewed on: 26th February 2025

Good customer service in branch helping with paying...

5
Good customer service in branch helping with paying in a cheque Reviewed on: 26th February 2025

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