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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

I love love love online mobile banking

5
I love love love online mobile banking Reviewed on: 9th June 2024

Easy banking

5
Pays me interest and cash back on certain direct debits which is a little bonus. V easy to arrange transfers to other people and I find the banking app easy to use Reviewed on: 17th August 2022

Outstanding Santander Service

5
Santander set the Benchmark, Purely because of the Customer Services Provided, which is Predominantly Provided with the Outstanding Standard of Customer Care this Organisation seems to Thrive upon. Reviewed on: 13th August 2022

Very happy customer!

4
I have been banking with Santander for more than 15 years and always been fairly happy with their service. I feel like my money is safe with them and that's what is important. I cannot recall having any issues with them. Reviewed on: 13th August 2022

Great cashback, app is getting better

4
Getting great value with the 123 cashback. Transactions don't always show straight away, but getting quicker. More features getting added to the app. Reviewed on: 12th August 2022

Safe for banking

5
Never had a problem with Santander's easy access to accounts Santander really does go the extra yard or should that be metre Easy access to human beings essential in the so-called modern world Reviewed on: 11th August 2022

Hassle free banking

4
Efficient fraud detection system Reviewed on: 9th August 2022

Good company

5
They have good customer service Reviewed on: 4th August 2022

Quick reply, helpful

4
Helpful staff, look after my money, always there to answer my queries Reviewed on: 28th July 2022

Not good interest rates

3
Was disappointed with interest rates Reviewed on: 20th July 2022

Good service

5
Easy to use app and good service Reviewed on: 19th July 2022

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