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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Useful bank

4
I havr been with them for long time and have no complaint so far. Reviewed on: 11th April 2023

Not perfect

4
Been with them a long time and although offered alternative banking do not believe other banks can be much better as they say the devil you know is better than the one you do not Reviewed on: 29th March 2022

Reasonable cash back

4
Easy to use website and decent cashback for certain bills paid through the account. Reviewed on: 29th March 2022

Good Bank

5
Old fashioned in my eyes but good product rewards. Reviewed on: 28th March 2022

Good

5
Good company recommended then. Reviewed on: 22nd March 2022

Santander not too bad for a bank

5
It's a bank, they don't rip me off, that's a plus! Reviewed on: 21st March 2022

Locked card, poor communication.

1
Twice in two weeks my car has stopped working. No one answering the phones and takes an age to resolve. Reviewed on: 19th March 2022

Bardzo dobze

3
Bardzo dobze się sprawuje ta app ja jestem bardzo zadowolona Reviewed on: 16th March 2022

Thieves

1
In 2019 this bank closed my account and stole near £4k from me, this was due to an issue with a payees bank account, said payee sent me £600, but santander decided it was ok to steal all of my money in the account, almost 4k as stated. I have provided them with all of the proof regarding the legitimacy of the £600 transaction time and time again but they just want to pass me around and keep asking for the same information!!! This bank is stealing our money without being held to account. I am determined to get my money back but they are not making it easy!!!!! Reviewed on: 13th March 2022

Worst bank ever.

1
Blocked my card and now I can't buy any food or dinner til Monday, the worst bank and customer service ever. Reviewed on: 12th March 2022

SECURITY AND WEBSITE

5
Santander is very much on the ball regarding branch withdrawals and website money transfers. Gives their customers peace of mind during transactions on the website and also whilst withdrawing cash at the local branch. I have also had dealings on the phone and were very helpful. I cannot fault their service or the 123 Current Account. Reviewed on: 12th March 2022

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