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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Very good account with rewards

5
Very good account with rewards, but you do need to pay in a certain ammount each month, so not necessarily useful if you are retired. Reviewed on: 23rd June 2016

Excellent account

5
Very excellent account with no issues Reviewed on: 5th January 2022

TRULY THE WORST

1
This is the most awful bank in the world period. Dont even go near them. I did an online transfer and they locked out my account and after 5 calls with one hour wait each timie, and two days still dont know when it will be done. It is being reviewed by back office and within their time ranges they say. Cannot say when it will be done. Their security question asks for a recent transactin amount! with your online account locked out Reviewed on: 24th November 2021

excellent value, do not need more

5
honest and reimbursed me for a fraud Reviewed on: 30th September 2021

Terrible service

2
Closed local bank, stopped emails, don’t answer phone, can’t contact, very poor bank Reviewed on: 18th September 2021

123 account

2
the interest has fallen, and needs to come-up again Reviewed on: 13th September 2021

Good service

5
Best banking i have ever used [perfect] Reviewed on: 4th September 2021

Best Buddy

5
I can always depend on you Santander. Many thanks for the recent overdraft you have provided me. Very helpul and good to have. God Bless! Reviewed on: 31st August 2021

Useless

1
Moved business account to Santander as branches were easier to get to but now they have shut them all meaning I have to go out my way to pay in a few cheques. Also customer service is woeful ! I shall move business account to someone else and will not use these clowns ever again Reviewed on: 9th August 2021

Very pleased

5
Happy customer Have been a customer for over 20yrs Reviewed on: 7th August 2021

Efficient easy to use. Good customer service

5
I’m very happy with this bank . I get interest on direct debits . Easy to use on line. I feel they are safe and secure Reviewed on: 4th August 2021

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