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Santander: 123 Current Account (discontinued) reviews

4.15
Based on 1,265 reviews, last reviewed 26th Jan 2026
600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Good money maker

4
I switched to Santander bank after having a bad experience with Lloyds a year ago. The nice lady in Santander introduced me to 123 current account and worked out for me ,taking into account my salary, savings, spending, whether this account is suitable for me. She want pushy or manipulative and left the decision to me. When I switched the bank moved all my bills and standing orders to my new accound and the money that had been sitting in my saving account making almost no profit. Over the last year I made around 200 pounds by having the money in my 123 Current account instead of keeping it in my old Saving account. Even with the fee increase from 2 to 5 pounds its still worth staying with them if you have over 10000 pounds in savings. Reviewed on: 24th December 2015

santander 123 current account

4
I have been a Santander customer for years but the 123 account is great as you get good cashback, especially if you have a mortgage with them too. Reviewed on: 23rd November 2019

Making money for nothing

5
The 123 account is a brilliant way to make money by just doing your ordinary things like paying bills and shopping. It also pays interest. Reviewed on: 23rd November 2019

Great fuss free banking

4
Great banking , problem free . Staff are friendly and helpful . One negative is the cost of authorised over draft usage Reviewed on: 22nd November 2019

No problems

4
They have been very smooth, no issues whatsoever, very friendly and very good customer service Reviewed on: 22nd November 2019

Basic bank account easy access

5
Not much you can say really, its a basic account but is easily managed with their great online platform. Reviewed on: 22nd November 2019

Great

5
Love this account - cashback on my mortgage, utilities and other bills. Reviewed on: 22nd November 2019

Always helpful,,,

4
I changed my bank after spending over 25 years with HSBC (Midlands Bank) and have never looked back, they are always so helpful when I ring. The cashback is very reliable and they check unusual purchases promptly Reviewed on: 22nd November 2019

On The Ball

4
I recently had an attempt to fraudulently take money from my account. Fortunately it was flagged by Santander as an unusual transaction on my account and I was contacted. The only thing was, I was rung on my mobile and refused to believe that the person on the phone wasn't a fraudster and refused to speak to them I went home and rang them back from my landline. I was able to confirm the transaction wasn't mine. Scary moment but they handled it well and I was pleased. Reviewed on: 22nd November 2019

2000 cashback

5
I've made just under £2000 in cashback and interest over the years with this account. Love it! Reviewed on: 21st November 2019

good product

4
competitive product but was more attractive when interest rate was 3% Reviewed on: 21st November 2019

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