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Santander: 123 Current Account (discontinued) reviews

4.18
Based on 1,252 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1252)

Review of the Santander, 123 Current Account (discontinued):

Paid to bank - just the way I like it.

5
When we remortgaged we decided to switch bank accounts to the Santander 123 account. We thought that we may get paid a small amount from Santander that would either help with treats or go towards our mortgage interest. The switch was straight forward with Santander doing all of the work. Our direct debits and payments were switched with no issues. Since then Santander have been paying us each month for our direct debits and mortgage payments going through the bank. These things would have had to been paid whether it was a 123 account or not. So the fact we get paid is a massive bonus for us. We have recently been on holiday and due to the current exchange rates didn't want to take cash with us. We used the cash points abroad. Having done some research we realised that we wouldn't be charged for using Santander ATM's in Spain and were able to get a slightly better rate while we were there. It was so easy to do. The cash point even asked us what language we wanted to use. All in all the account does what it is meant to do , no issues or problems, plus we get paid cash each month. Reviewed on: 26th August 2015

Banked here since I was 10 and never had a...

5
Banked here since I was 10 and never had a problem Reviewed on: 12th April 2024

Great app and enjoy getting my cashback

5
Great app and enjoy getting my cashback Reviewed on: 6th April 2024

I found their service to be satisfactory

3
I found their service to be satisfactory, no more, no less. I probably didn’t fully maximise the offers that were available, but was satisfied. Reviewed on: 2nd April 2024

I'm a 77 yr old pensioner and unfortunately I was sc...

1
I'm a 77 yr old pensioner and unfortunately I was scammed and duped into downloading the "AnyDesk App" to help open a "MoonPay" account to transfer money held in a "Blockchain" wallet to my Santander account. Instead of recieving funds I lost money. Be very aware, in finding myself in this horrible situation Santander are quite heartless, and so too ActionFraud.police.uk. The morale of the story is don't get scammed because despite what your told nobody will help you. least of all Santander if you bank with them. Reviewed on: 1st April 2024

value for money

5
it provides best interest rate and high street service Reviewed on: 18th March 2024

Used santander for over 10 years

5
Used for many years, easy to use app - helpful online/phone customer service and great products/account offers! Reviewed on: 15th March 2024

Excellent work

5
Excellent work and keep it up because there is always room for improvement Reviewed on: 15th March 2024

Cashback on house hold bills and balance on interest...

4
Cashback on house hold bills and balance on interest is very good. Reviewed on: 15th March 2024

Reliable bank and fast and good customer support

5
Reliable bank and fast and good customer support Reviewed on: 14th March 2024

Easypeasy

5
Easy to use very helpful when needed Reviewed on: 12th March 2024

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