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Santander: 123 Current Account (discontinued) reviews

4.15
Based on 1,265 reviews, last reviewed 26th Jan 2026
600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Fantastic

5
Love using the 123 current account, great that you can get cashback on your everyday bills that you would be paying for anyway! Also good if you combine with the 123 credit card, as you can get cashback on your everyday purchases! Reviewed on: 21st April 2016

Santander account

5
I have always had happy banking with my 123 account, making money for paying bills through them Who wouldn't want to earn money when paying bills !! Reviewed on: 1st January 2018

Always reliable and never encountered any problems

4
Staff are always friendly in my local branch and I have never encountered any problems. Details are accurate and online banking seems to be OK, though I prefer a visit to the branch. This is no reflection on the system. I just have reservations about the whole idea of online banking in general. Reviewed on: 31st December 2017

Perfectly adequate

5
Been banking for 10 years, no issues. Reviewed on: 31st December 2017

good account in the past but charges are now too high

3
good account in the past but charges are now too high Reviewed on: 31st December 2017

Santander on top

5
If ever there's a need for me to call Santander the staff are always helpful and always ready to go that extra mile to sort your requests or problems out. Great bank!! Reviewed on: 29th December 2017

123 Graduate Account

4
Had a great customer service experience when opening my Graduate 123 Account. Initially enticed by the 3% monthly interest on account values of up to £2000. Although I must say Santander customer service is great, it was also a little too much which I found a little offputting e.g. personal banker saying she would phone me to find out how I am getting on. I understand this from the banks point of view but I find this a little odd. Other than that, they are one of few banks offering a great high interest current account rate. Reviewed on: 26th December 2017

good account fan of Spendlytics

4
Spendlytics app is a great way to keep on top of your spending really improves te current account. Could have better interest and customer service. Reviewed on: 21st December 2017

Can Recommend

5
This is an option I guided my young-adult daughter towards and so far, so good. Reviewed on: 19th December 2017

Excellent - Highly recomment

5
Applied for an account online and I had a new account, card and pin number within a week. Fantastic. Reviewed on: 13th December 2017

123 Steps to great savings

4
I love the Santander 123 Savings account because it gives you a generous interest rate (1.5%) and you get cash back on bill payments, council tax and other services. You can get a great interest on savings upto 20000 and although you have to pay £5 a month for the account you make it back (and much more) on the interest and cash back alone. I would definitely recommend this bank account to everybody. Reviewed on: 11th December 2017

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