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Santander: 123 Current Account (discontinued) reviews

4.15
Based on 1,265 reviews, last reviewed 26th Jan 2026
600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Outstanding product

5
I can't rave enough about how clever the 123 current account is. There is a 2 pound monthly fee, but this is more than made up for by the better savings rate on offer and cashback on household bills makes it really clever...cash back on bills is a nice feeling. Reviewed on: 10th June 2015

Instant online banking .... unless you're locked out for weeks

1
I got locked out of my account due to using an incorrect PIN. A new one was requested immediately but was told it takes 5 to 7 working days. 13 days and several complaints later, they said they would send new login details which would take a further 5 to 7 working days. For the last 3 days, via twitter, I have been promised a call but nothing. I am still waiting having been locked out of my account for 16 days. Using faster payments I can transfer money within minutes; that is after waiting several weeks to get back online! Reviewed on: 29th September 2017

Great modern service

5
They have a vastly greater app and overall online banking service than other high street banks that i have dealt with. Another great point is their modern and convenient ATM machines that allow deposits and £5 withdrawals. Reviewed on: 26th September 2017

Great service

4
This is my first account with Santander, they were so helpful when setting the account up. I had lots of questions afterwards, I phoned them and they talked me through everything - even repeating much of the same thing! Reviewed on: 19th September 2017

Overdraft

5
I've needed the overdraft more than once and been very thankful to have one. Would recommend to any student. Reviewed on: 17th September 2017

Wonderful

4
Has been everything I needed it to be whenever I wasn't able to help myself Reviewed on: 17th September 2017

Student account

4
I have a student account with Santander and I love it. I have a £1500 free over draft limit which suits me so well and get a free railcard for 4 years which is so handy as I live near London for uni. Recommend for any new student needing a student account. Reviewed on: 14th September 2017

Easy to set up and straightforward to manage online

5
An account that charges £1 per month and pays back a little more depending on the number of direct debits you set up. The account was easy to set up at my local branch although the appointment for this took a week. Online banking is straightforward. Reviewed on: 12th September 2017

Great cashback

5
The cashback on household bills is great and soon amounts up over time Reviewed on: 12th September 2017

Great for students

5
I have a 123 Student account, and it's been perfect for my time at uni. I received a free Railcard which has been so useful, and a generous overdraft. The Santander app is great for keeping on top of your spending. Reviewed on: 5th September 2017

Good customer service

5
Needed a new card as details were stolen. But this flagged as fraudulent activity and no money was stolen. Great client protection and a new card was sent straight away Reviewed on: 5th September 2017

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