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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3079 reviews)

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4.90

Based on 3,124 reviews, last reviewed 30th Jan 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

In branch service review Personal service ( you are not just a number ) friendly and welcoming. Reviewed on: 30th January 2026

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Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3124)

Review of the Scottish Building Society, Savings:

Great service and consistently good interest rates

Been a member of the Scottish for many years, had mortgages and savings with them. Other lenders didn't want me as I am self employed. Interest rates competitive and without teaser rates which quickly disappear. Reviewed on: 11th April 2021

Excellent, Reliable, Helpful.

Reliable BS, Accessible branch can still have passbook account. Helpful staff. Reviewed on: 26th January 2026

Inclusive, Helpful, Efficient

Like being able to operate outside the digital world. Reviewed on: 26th January 2026

Fair, Efficiently, Helpful

Efficient - good product offerings. There is no restrictions on how to interact with the BS. Reviewed on: 26th January 2026

Helpful, Knowledgably, Friendly

Friendly staff are helpful and knowledgably. Reviewed on: 26th January 2026

Lovely, Bubbly, Professional

Very friendly staff in the branch. Always professional and cautious. Reviewed on: 26th January 2026

In branch service review

Natalie was very helpful with my account. Reviewed on: 26th January 2026

Easy, Friendly, Nice

Always real friendly and helpful. Reviewed on: 26th January 2026

All is good

Always a friendly welcome. Also very helpful with information about different accounts. Shirley was my agent today and she was professional and help nothing I can think to change. Reviewed on: 26th January 2026

Great customer service

Popped in to talk about my savings account and the lady Lorraine I think her name was, who assisted me was extremely polite friendly and very patient...a credit to the business. Reviewed on: 26th January 2026

Excellent service - well done

Amy was excellent and able to answer my questions immediately and to my complete satisfaction. Reviewed on: 22nd January 2026

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