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Scottish Building Society: Savings reviews

4.89
Based on 3,047 reviews, last reviewed 15th Jan 2026
44% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Had problems trying to close a savings account online.. Had problems trying to close a savings account as online navigation to do so not clear. A call to Scottish Building Society soon cleared the"fog" tha... Read more Reviewed on: 15th January 2026
Derek B's avatar
Derek B

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3047)

Review of the Scottish Building Society, Savings:

Easy to do business

4
I wanted to open a Fixed Rate Bond and that's what I did. I could go to a branch and speak to someone and get it opened up without hassle. And a rate better than I could find elsewhere. Reviewed on: 6th January 2022

Friendly, Knowledgeable and accessible.

5
I like speaking to a human being in a friendly small office and not having to do everything online. Reviewed on: 22nd December 2025

Accessible, Friendly, Efficient

5
Local branches, Friendly, efficient staff, good products. Reviewed on: 22nd December 2025

Competitive, Communicative and straightforward.

5
Good communication and competitive Rates. Please improve, online application would've been preferable to do the postal process. Reviewed on: 22nd December 2025

Very efficient

5
Fairly local, easy to get to, friendly advice. Reviewed on: 22nd December 2025

Accessible, Friendly, Helpful

5
I like the fact there are branches local and the staff know me. I can call the local branch and they know me. The staff are very helpful . It is a SBS. Better rates would always be good. Reviewed on: 22nd December 2025

Scottish!

5
1 - Scottish, 2 Local, 3 Reasonable rates, 3 Trustworthy - no hidden fees, 4 Good service. Reviewed on: 22nd December 2025

For me Good

5
No Problems I can find everything is ok for me. Reviewed on: 22nd December 2025

In branch service review

5
Friendly and happy to accommodate our needs. Used hearing loop when noticed I was struggling, asked if she could assist in any other ways. Reviewed on: 22nd December 2025

Personal and Friendly

5
We returned to do business as our dear friend has passed but you dealt with the estate well. Friendly, know our names and personal. Reviewed on: 22nd December 2025

Good experience

5
Very helpful and very straightforward. Reviewed on: 22nd December 2025

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