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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3046 reviews)

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4.89

Based on 3,046 reviews, last reviewed 6th Jan 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Top-Quality Customer Service The customer service (today provided by Katie McKnight) at Scottish Building Society is simply perfect - personable, friendly, patient and, above all,... Read more Reviewed on: 6th January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3046)

Review of the Scottish Building Society, Savings:

Savings review

I have only just become a member, but the customer service so far has been excellent, with a personal touch rarely found these days Reviewed on: 20th July 2020

Friendly, Helpful, Efficient

Easy to use by phone and speak to the staff for information. Reviewed on: 18th December 2025

Current rates competitive

Efficient and very helpful staff. Reviewed on: 18th December 2025

Accessible, Friendly, reliable.

As an elderly small scales saver I am very pleased to be with the SBS and It is helpful and friendly staff that make it work. I appreciate the personal approach was only by phone in this point. Thank you for being there. Reviewed on: 18th December 2025

Friendly, efficient, professional

Friendly welcome. Questions were dealt with very effectively and satisfactory. Whole process was very relaxed. No improvements. Reviewed on: 18th December 2025

Professional, Friendly , Informative

A friendly face, good information Ability to speak to someone in person is very important. Reviewed on: 18th December 2025

Great value products

I open my account via post. Only spoke with a lovely colleague over the phone who was super helpful. Great value products. Oldest building society. Reviewed on: 18th December 2025

Scottish based friendly.

It would have been useful to be able to go over the phone rather than by only post. Reviewed on: 18th December 2025

Friendly, Clear and Knowledgeable

All went smoothly. No need for improvement. Reviewed on: 18th December 2025

Friendly, Efficient, Knowledgeable.

Very friendly and efficient staff. Great to have a local branch to deal with. Reviewed on: 18th December 2025

Great local service

It is a local branch which has been above average in terms of advice and help. Very glad to have it. Reviewed on: 18th December 2025

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