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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,046 reviews, last reviewed 6th Jan 2026
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Top-Quality Customer Service The customer service (today provided by Katie McKnight) at Scottish Building Society is simply perfect - personable, friendly, patient and, above all,... Read more Reviewed on: 6th January 2026
Stuart S's avatar
Stuart S

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3046)

Review of the Scottish Building Society, Savings:

Good service

5
Had regular savings maturing, and took up the option of a bond. I had a choice of bonds, and everything happened seamlessly. Happy customer. Reviewed on: 19th December 2021
SBS Member Feedback's avatar
SBS Member Feedback

Helpful, Friendly, Local

5
Gerard was very helpful with my bank transfer, and the questions I had regarding the withdrawals of my saver plus. Reviewed on: 18th December 2025

Remote application for Regular Saver

5
I was delighted with Customer Service explaining how the application form could be downloaded then emailed for which Shirley of Inverness deserves considerable praise. Natalie took over when it came to depositing my cheque with the opening balance (that had to be sent via Royal Mail. Once this had been presented, my sincere thanks are due to Loraine (one R) for advising me of my new account number whilst the Welcome Pack was on its way, and when I needed some help, for talking me through the online registration process. Reviewed on: 9th December 2025
AJB's avatar
AJB

Transferring my current maturing fixed ISA

5
My query related to transferring my current - maturing fixed ISA into the new E-ISA issue 92. I telephoned and spoke to Katie McKnight who was able to guide me through what was needed in a calm, clear and reassuring manner. Reviewed on: 9th December 2025
John C's avatar
John C

Good Experience.

5
Very helpful and straight forward. Reviewed on: 8th December 2025

Friendly, Polite Professional

5
People always polite, friendly helpful on the phone. Reviewed on: 8th December 2025

In branch service review

5
Very friendly experience. Staff were nice and efficient. Reviewed on: 8th December 2025

To be recommended.

5
Good experience, very efficient. Reviewed on: 8th December 2025

Everyone Helpful

5
Patience and help from the staff. Reviewed on: 8th December 2025

Good with investments.

5
All good, no issues, understanding the investors needs. Reviewed on: 8th December 2025

In branch service review

5
Being able to open and manage accounts in the centres. Reviewed on: 8th December 2025

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