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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3046 reviews)

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4.89

Based on 3,046 reviews, last reviewed 6th Jan 2026

27% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Top-Quality Customer Service The customer service (today provided by Katie McKnight) at Scottish Building Society is simply perfect - personable, friendly, patient and, above all,... Read more Reviewed on: 6th January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3046)

Review of the Scottish Building Society, Savings:

Savings Review

Good that you are open for all business during Coronavirus lockdown. Supplied information needs to be more precise. Reviewed on: 10th June 2020

Helpful, reliable and efficient.

Very approachable and knowledgeable I had 3 different transactions dealt with efficiently I visited which I had several helpful answers. Reviewed on: 8th December 2025

The best available

Very pleasant and efficient service as usual. Reviewed on: 8th December 2025

Efficient, helpful and competent.

Very happy with service. There is a local branch. Reviewed on: 8th December 2025

Excellent, friendly, very helpful.

Very friendly, helpful staff. So nice to deal with a human being. And a real passbook!. Reviewed on: 8th December 2025

Knowledgeable, Friendly, Lovely

Still open, easy customer access and face to face. Reviewed on: 8th December 2025

Helpful, Friendly, Accommodating

Easy to deal with and helpful is you want to discuss anything. You can speak to a person. Reviewed on: 8th December 2025

Welcoming, friendly, helpful

Branch near us, and we like conducting business face to face. The staff are always friendly and helpful. It would be good to have a guarantee the branch will remain open till until at least 2030. Reviewed on: 8th December 2025

Friendly, understanding and Patient

Very personable over the counter service. Reviewed on: 8th December 2025

Great old fashioned values

I value the facility to speak with a knowledgeable person by phone. Shirley was very helpful and efficient. I think electronics ISA transfers would make life easier for the customer. Reviewed on: 8th December 2025

Helpful and professional

It would be useful to have a local branch again. Reviewed on: 8th December 2025

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