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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Exceptional customer service.

Exceptional customer service. Very good interest rates Reviewed on: 15th January 2026

Good all round service.

I've always found them reliable,efficient, and easy to deal with, their rates are usually very competitive, but they don't always let you know when they are dropping their interest rate if they don't have to, but this is me being lazy. Reviewed on: 15th January 2026

The account was very easy to open,

The account was very easy to open, Reviewed on: 15th January 2026

s updated,nice website

Good system,good rate,keeps updated,nice website Reviewed on: 15th January 2026

Website and customer service

Website is easy to negotiate and use. Customer service has always been first class, great to be able to actual talk to a person if/when required. Reviewed on: 15th January 2026

Great company to trust your funds with

Extremely good have reinvested my funds in more savings accounts. Reviewed on: 15th January 2026

Smooth ISA transferred, decent interest rate at the...

Smooth ISA transferred, decent interest rate at the time of my investment. Reviewed on: 15th January 2026

Easy to use and good service, love this bank.

Easy to use and good service, love this bank. Good rates of interest as well Reviewed on: 15th January 2026

My experience.

Customer queries and request for information are dealt with efficiently and in a timely manner. Reviewed on: 15th January 2026

Shawbrook web site is secure and easy to use.

Shawbrook web site is secure and easy to use. When we had a query a Shawbrook agent readily talked us through the process to our satisfaction. Although not one of the best known we believe Shawbrook offers what we want from an on-line bank Reviewed on: 15th January 2026

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