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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Took out a cash isa, had a small issue at first but...

Took out a cash isa, had a small issue at first but was was rectified straight away Reviewed on: 15th January 2026

Very efficient and easy to contact by phone.

Very efficient and easy to contact by phone. All staff very friendly and helpful in answering questions. Could not be improved. Reviewed on: 15th January 2026

Very efficient on-line service.

I was advised to use Shawbrook by my financial adviser. I have been very impressed with the efficient way in which my transactions are processed , both deposits and withdrawals are dealt with rapidly and show in my online account within hours. I have used them for several years for both Cash ISAs and easy access deposit accounts. I have no hesitation in recommending this bank. Reviewed on: 15th January 2026

Top Shawbrook

Easy to get a person to talk to. Good rates of interest Reviewed on: 15th January 2026

Easy to set up online in a short amount of find and...

Easy to set up online in a short amount of find and great interest savings rates Reviewed on: 15th January 2026

Easy to use online banking - good communications.

Easy to use online banking - good communications. Can’t find an app though…which I’d like. Other than that can’t fault service Reviewed on: 15th January 2026

Mostly good

Mostly very good with decent interest rates. However they did not handle an ISA transfer well. They refused to accept my request of a transfer in to them (I told them in advance of the maturity date) because it was more than a month until the maturity date. When I repeated the request just under a month before the maturity date they faffed around for several weeks and my ISA was not transferred until some time after the maturity date and consequently I lost interest. Reviewed on: 15th January 2026

Ease of use

Easy to use online and easy to speak to someone Reviewed on: 15th January 2026

All good.

All good. But I would like it to be on an app please. Reviewed on: 15th January 2026

Great rates and service.

Great rates and service. Easy to check online Reviewed on: 15th January 2026

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