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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3466 reviews)

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4.83

Based on 3,466 reviews, last reviewed 12th Jun 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I was able to arrange a travel insurance policybfor... I was able to arrange a travel insurance policybfor myself and my partner easily and quickly online Reviewed on: 12th June 2025

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3466)

Review of the Staysure, Travel insurance:

Quick sensible service, great advice, first class prices, nothing is too much trouble for them!!!

Having had our holiday moved back repeatedly due to Covid 19, we have had to move the cover again & again, they were always just at the end of the telephone &it was all sorted, no problem. That's what I call great service!!! Reviewed on: 6th October 2021

Cover for holiday poor

We paid for a family policy and when it came to making a claim the process was slow took 2 months, virtually no communication and no replies to emails, payout was lower than expected and so certainly wont be using again Reviewed on: 15th October 2021

Travel cancellation

I had to cancel my holiday due to illness the claim that I had to make was so easy and straight forward and I received my money promptly. Reviewed on: 14th October 2021

The Tops

It was a complete pleasure to deal with Staysure, they were knowledgable, helpful and patient in getting me a good deal for my insurance. Reviewed on: 11th October 2021

Just what I needed

Simple over the phone to set up and pay Reviewed on: 11th October 2021

An Insurance firm that actually listens

The telephone answering staff are not only patient but understanding in their responses. They manage to change potentially difficult conversations into immediately understandable replies. Reviewed on: 10th October 2021

Always helpful

Very helpful when trying to travel during Covid, reasonable charges. Staff always helpful Reviewed on: 10th October 2021

Simply the best

Always efficient and easy to use online,never had any problems. Reviewed on: 10th October 2021

Excellent

Great and fair travel insurance provider. Just received renewal reminder and was over the moon that the price had not increased since moving to them last year and also gave same 15 months for price of 12 which I had received in 2020. Excellent news letters giving ideas on destinations and providing up to date travel information during the Covid 19 pandemic even though we decided not to travel due to expens.ive testing requirements even though we had been double vaccinated since mid April. Reviewed on: 10th October 2021

peace of mind

going away at a time of Covid we felt protected that if we had a problem with cancelling we would be compensated. Reviewed on: 10th October 2021

Reassuring

I required travel insurance at short notice. Despite having some medical conditions and having never actually used Staysure before, they agreed to provide me with cover, at a reasonable cost, which allowed me to go and enjoy my holiday, without worrying about health issues. Reviewed on: 10th October 2021

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