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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14052 reviews)

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4.95

Based on 14,052 reviews, last reviewed 6th Jun 2025

277500% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I feel I have my life back due to their... I feel I have my life back due to their help Reviewed on: 6th June 2025

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14052)

Review of the StepChange, Debt Management:

When I was struggling to make ends meet, I was searc...

When I was struggling to make ends meet, I was searching online and found StepChange. It was easier to get help and completing the relevant information online was easier. Overall, I am really impressed by the efficiency of the staff and get everything sorted and setup. Reviewed on: 23rd May 2025

Step change has helped me through the full process a...

Step change has helped me through the full process and even dealt with my lenders making me feel more at ease Reviewed on: 6th June 2025

The company is a godsend!!

When struggling with debt payments stepchange arranged a budget out of my earnings and negotiated payments on my behalf with my debtors. Reviewed on: 6th June 2025

Amazing organisation.

Amazing organisation. A huge help at a very stressful time. They continue to be a support and a regularly in touch Reviewed on: 6th June 2025

StepChange have changed my life and I couldn't be mo...

StepChange have changed my life and I couldn't be more grateful for the service they've offered. Because of them I am able to pay my debts without drowning in rising interest whilst balancing my monthly bills, expenses and a little on top to still enjoy life. The interface is really smart and easy to use so I love checking my monthly statements to see my balance being paid off. The team are always so helpful and judgement free which makes a huge difference. I couldn't recommend them more (and do, frequently!). Reviewed on: 6th June 2025

So helpful

So helpful web site easy to navigate and use and it’s great to be able to sort finances out with there help would highly recommend Reviewed on: 6th June 2025

I was in a mess!

I was in a mess! Stepchange have assisted me to sort that mess. I have no longer sleepless nights worrying about the challenges of my debts. My partner worrying that I can not cope financially. I have been diagnosed with a neurodivere set of conditions. I used to worry everytime I got paid about how would I deal with the calls. I also used to worry about my payments not being enough. I now am in the knowledge they are being sorted. I also have not anymore the calls, threatening letters and grief that I used to have. I now just pay what I need too and know there is pain but there is light at the end of the tunnel. I also know that one day I will be past this learning from it and being able to say thank you to Stepchange. Reviewed on: 6th June 2025

Every advisor has been respectful, patient and so un...

Every advisor has been respectful, patient and so understanding. I don't know what l would have done without their help. It has taken 4yrs to clear my debt, comfortably and without stress. Reviewed on: 6th June 2025

When life throws financial curve balls at you.

StepChange is nothing short of a devine assistance due to their strategic disposition of being a shoulder to lean on when life throws a financial curve ball at you. Their support has been my source of strength and now onto full recovery. Reviewed on: 6th June 2025

Stepchange gave me light when I was in a very dark p...

Stepchange gave me light when I was in a very dark place, they are understanding and so helpful, they changed my life Reviewed on: 6th June 2025

Absolute god sent

I had 7 years worth of Dept to pay off now.. step change help me keep up the ability to pay and see it to the very end without missing a single payment. Now am dept free ive been able to buy my own house again.. so I ant thank step change enough they truly saved me life. Thank you all at step change Reviewed on: 6th June 2025

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