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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14433 reviews)

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4.95

Based on 14,433 reviews, last reviewed 7th Jun 2025

314300% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful and understanding. Very helpful and understanding. They don't rush you. An their advice is sound. Reviewed on: 7th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14433)

Review of the StepChange, Debt Management:

I was drowning Step Change gave me a boat

I was drowning and buried my head in the sand about it all as it all heaped on top of me. Contacting step change was the best thing that could ever happen for me financially. Reviewed on: 3rd May 2024

From the very first phone call they have always been...

From the very first phone call they have always been very helpful and helped us through any problems. Reviewed on: 7th June 2025

Good customer service and helpful service

Good customer service and helpful service Reviewed on: 7th June 2025

Wits end to peace of mind

I was at my wits end when I discovered StepChange. I now have peace of mind. Reviewed on: 7th June 2025

StepChange have always been very helpful & understan...

StepChange have always been very helpful & understanding of my situation. Once my DMP was set up, there were no further contacts from the creditors. Reviewed on: 7th June 2025

Very compassionate,was treated with respect

Very compassionate,was treated with respect Reviewed on: 7th June 2025

Always very helpful and happy to give the relevant a...

Always very helpful and happy to give the relevant advice and information Reviewed on: 7th June 2025

Great guality service helping much to ease financia...

Great guality service helping much to ease financial burden to those in debts like me Reviewed on: 7th June 2025

Simple to in put information.

Their systems are simple to follow and input (information). Reviewed on: 7th June 2025

I can’t thank StepChange enough!!

I can’t thank StepChange enough for all their support and advice. I was trying to cope with things on my own as I didn’t want to worry my elderly parents. StepChange are amazing and helped me with a realistic repayment plan. It prevented things spiralling out of control. I just wish I’d contacted them earlier. Always non-judgmental with a calming, supportive and practical approach. I highly recommend them to anyone struggling with debt. Reviewed on: 7th June 2025

The mindsetter for you finances

They take care of all your debt and provide a payment plan that best suits your finances Reviewed on: 7th June 2025

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