Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14427 reviews)

View other StepChange products

4.95

Based on 14,427 reviews, last reviewed 7th Jun 2025

313700% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I'd recommend StepChange to anyone! Its always difficult when dealing with money problems, or it was at least. Until I was recommended StepChange I feel I am finally back and track and c... Read more Reviewed on: 7th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14427)

Review of the StepChange, Debt Management:

Excellent company

I was embarrassed to be phoning step change but due to change in circumstances, I had no choice. I was made to feel so at ease and wasn't judged at all , each time I've phoned I've had a lovely friendly person at the end of my call, I m nearly clear now , took ten years but I've struggled though it with excellent help and advice Reviewed on: 25th May 2025

Great guality service helping much to ease financia...

Great guality service helping much to ease financial burden to those in debts like me Reviewed on: 7th June 2025

Simple to in put information.

Their systems are simple to follow and input (information). Reviewed on: 7th June 2025

I can’t thank StepChange enough!!

I can’t thank StepChange enough for all their support and advice. I was trying to cope with things on my own as I didn’t want to worry my elderly parents. StepChange are amazing and helped me with a realistic repayment plan. It prevented things spiralling out of control. I just wish I’d contacted them earlier. Always non-judgmental with a calming, supportive and practical approach. I highly recommend them to anyone struggling with debt. Reviewed on: 7th June 2025

The mindsetter for you finances

They take care of all your debt and provide a payment plan that best suits your finances Reviewed on: 7th June 2025

Good customer service, Patient, good listening.

Good customer service, Patient, good listening. Reviewed on: 7th June 2025

Very friendly and helpful staff.

Very friendly and helpful staff. Reviewed on: 7th June 2025

Just good as got all my bills into one while I was s...

Just good as got all my bills into one while I was struggling before this happened Reviewed on: 7th June 2025

Debt Management Plan

Their service is highly recommended. I couldn’t have found a solution without them. They are very caring and understanding people and understood my situation and my anxiety and distress calmed down once I explained everything and the information given about what I needed to do and moving forward with the next steps. Reviewed on: 7th June 2025

Super service

Fantastic help from professional people. Reviewed on: 7th June 2025

From stressed to relief.

From stressed to relief. Now I pay what I can afford and clearing my debt Reviewed on: 7th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Advice
from My Debt Plan 4.83 from 345 reviews
Advice service
from Debt Free Advice 5.00 from 5 reviews
Debt Collection
from Darcey Quigley & Co 4.00 from 1 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub