Smart Money People Logo
Go to business site
Share this page
Link copied

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.94
Based on 1,640 reviews, last reviewed 9th Jan 2026
21% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Hadleigh Great experience easy and informative process Reviewed on: 9th January 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou
Visit provider site Read all reviews See your review

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1640)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Local, convenient and helpful

5
It's nice to talk to someone in person rather than do it all online. Reviewed on: 18th September 2024
Verified Member's avatar
Verified Member

Hadleigh

5
Great experience easy and informative process Reviewed on: 9th January 2026

Hadleigh

5
Accessible friendly staff helpful Reviewed on: 9th January 2026

Hadleigh

5
Nice friendly and helpful staff local branch Reviewed on: 9th January 2026

Exemplary service from Head Office

5
Exemplary service from Head Office on an ISA I had maturing at the end of December. I decided that I should break it up to give me more flexibility with some staying with Suffolk BS and some going to other providers. It wasn't a simple case of transferring into the offered maturing accounts so having opened the new account online, as a distant customer, I emailed hello@suffolk to explain what I was doing. Alex picked this up and remained in contact to the point of final closure. That was very useful because the transfer to a Building Society that had in the past been so efficient became difficult in not accepting the completed on line transfer form and wanting their own printed transfer form signed and returned in the post. Despite Suffolk BS not receiving that transfer form until after maturity it was in my accounts and the the whole maturity operation concluded with a phone call advising such on 7th January. A clear example of picking up and taking personal responsibility for a not so straight forward maturity and closure thus demonstrating that the customer is important. Thanks Alex Dave Reviewed on: 9th January 2026
Dave's avatar
Dave

Very good carline explained everything to us

5
Very good carline explained everything to us Reviewed on: 9th January 2026

Excellent service love the friendly approach

5
Excellent service love the friendly approach Reviewed on: 8th January 2026

Friendly staff

5
Friendly staff at saxmundham always happy Reviewed on: 8th January 2026

Yyyyyyyuuuuuuuuiiiiiiiooooooopppppp

4
Yyyyyyyuuuuuuuuiiiiiiiooooooopppppp Reviewed on: 8th January 2026

Friendly staff

5
My husband and I went into the Woodbridge branch today and had a great experience. Very friendly and efficient staff. Reviewed on: 8th January 2026

180 day account

5
Customer service was excellent, explained accounts in detail and it was all made very clear. Reviewed on: 8th January 2026
Euan's avatar
Euan

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill