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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1825 reviews)

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4.94

Based on 1,824 reviews, last reviewed 13th Mar 2026

145% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent experience. Excellent experience. Explained things well. Very friendly service. Reviewed on: 13th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1825)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very professional iservice and informative about the...

Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Excellent service always willing to help

The staff are always friendly and nothing is a problem to help with questions Reviewed on: 7th February 2023

High rates failed to be maintained

Savings interest rates use to be close to the top of the market leaders, but have deteriorated to mediocre for quite a while now. Reviewed on: 7th February 2023

Banking

My mother started her account with this bldg soy way back in 1925 when she started work and I followed suit in 1957. I have always used this BS for saving and now appreciate it more as an every day Bank as RBS does not have a branch in Ipswich. I always find this BS extremely helpful and the staff go out of their way to assist me. I would totally recommend them. Reviewed on: 7th February 2023

Excellent

Friendly staff. Informative emails on regular basis. Reviewed on: 7th February 2023

Friendly staff and good interest rates make it an easy choice

It is always a pleasure to visit the Sudbury branch as the staff are very helpful and friendly. The savings account rates are very competitive and that coupled with the level of service offered make it easy to choose as the place for my savings. Reviewed on: 7th February 2023

A Smile says it All

To see a smile on the other side of the counter makes the visit worthwhile. You know everything is going to be alright when this happens. We all want that feel good factor and it starts when you approach the customer service/cashiers counter. Reviewed on: 7th February 2023

Good interest rates and excellent service

Good interest rates and excellent customer service that is prompt and efficient. Reviewed on: 7th February 2023

Review for Suffolk Building Society

Suffolk Building Society is a locally based society with .accessible branches. The staff are always welcoming and helpful and the interest rates are competitive. Reviewed on: 7th February 2023

Helpful staff

Staff where very helpful regarding information required and information received Reviewed on: 7th February 2023

Customer service second to none.

Due to fluctuating interest rates, I have had cause to make an appointment to visit the branch to review our savings accounts on two occasions this year. The phone is always answered promptly, the appointment is always within a few days, and the staff are professional and friendly. Reviewed on: 7th February 2023

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