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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,591 reviews, last reviewed 20th Dec 2025
64% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
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Latest highest rating:

5

Came into branch to open a regular saver and was ser... Came into branch to open a regular saver and was served by Ruby in Woodbridge. She was in training but helped us tremendously. Very happy with the ser... Read more Reviewed on: 20th December 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1591)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very friendly people

5
Decided to open a savings account with them, lovely friendly team, I felt right at home. Would recommend them to all my friends. Reviewed on: 27th March 2023

Excellent service from real people.

5
Excellent service from real people. The staff at Halesworth are efficient and delightful. Reviewed on: 18th December 2025

Great face to face communication.

5
Great face to face communication, a nice personal touch. Reviewed on: 18th December 2025

Tina was amazing, so kind, helpful and patient with me

5
Tina was amazing, so kind, helpful and patient with me Reviewed on: 18th December 2025

Izzy was extremely helpful.

5
Izzy was extremely helpful. Kind, patient and understanding when dealing with my father. Such an asset to the team Reviewed on: 18th December 2025

Excellent experience

5
I couldn’t be happier with the service I received from Freya today - friendly and thorough. Reviewed on: 18th December 2025

I love Saxmundham

5
Saxmundham is so friendly and everyone is really helpful and kind Reviewed on: 17th December 2025

The staff in Saxmundham are friendly, welcoming, hel...

5
The staff in Saxmundham are friendly, welcoming, helpful and knowledgable, it’s a pleasure going into their branch. And the ISA options I was offered were far better than my existing one. Reviewed on: 17th December 2025

Really happy with the friendly service

5
Really happy with the friendly service Reviewed on: 17th December 2025

Very good service in Wood bridge’s

5
Very good service in Wood bridge’s Reviewed on: 17th December 2025

Woodbridge office, all staff friendly and helpful.

5
Woodbridge office, all staff friendly and helpful. Today Jack assisted us answering our questions. Reviewed on: 17th December 2025

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