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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1308 reviews)

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4.93

Based on 1,308 reviews, last reviewed 28th Mar 2025

45% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Two very satisfied customers. We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts f... Read more Reviewed on: 28th March 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1308)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

The staff are always polite and friendly.

The staff are always polite and friendly. Reviewed on: 2nd February 2024

Local, friendly and honest

Charlotte was friendly, knowledgeable and made time to explain my options and the products available. Reviewed on: 14th March 2025

Customer Service

We would like to record our appreciation of the excellent way in which Benny Townley supported us during the process of purchasing another house . He is an absolute star . I would also like to compliment you on your staff training as everybody is so friendly and welcoming .when we visit Woodbridge . Reviewed on: 12th March 2025

Safe, friendly, reliable

Very impressive customer service from all the staff. Tracey was excellent, so helpdul, professional and knowledgeable. I liked the range of savings offered and the details were explained to me thoroughly. I liked being offered a drink and the personal face-to-face service. Reviewed on: 12th March 2025

Very good

Personal experience and human contact. Reviewed on: 12th March 2025

Friendly, helpful, informative

We needed a savings account and we were helped accordingly. Reviewed on: 12th March 2025

Local, helpful, reliable

We have many years experience of Suffolk Building Society. We like the fact that they are local and they are always friendly and helpful. Reviewed on: 11th March 2025

Very very good

Staff are always very polite and helpful. Reviewed on: 11th March 2025

Safe convenient, friendly

Maybe more branches needed - otherwise very satisfied. Reviewed on: 11th March 2025

Friendly, experienced and helpful

Very informative and very helpful. I like going to a branch and talking to someone face-to-face. Reviewed on: 11th March 2025

Helpful, polite, friendly

Great service, very helpful and able to explain account to the full. Reviewed on: 11th March 2025

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