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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1642 reviews)

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4.94

Based on 1,643 reviews, last reviewed 12th Jan 2026

24% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great professional staff & atmosphere Always find the staff very helpful and professional. There is also a good atmosphere in the office. Reviewed on: 12th January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1642)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Friendly, helpful, goes that extra mile

Always leaves me with a positive vibe. Staff so helpful and smiley, they feel more like a friend as opposed to the usual just down to business feeling. Good products cover all types of savings for all ages. Bet with them years and never had a problem, plus they do some amazing local experiences for their customers, and raise money for local charities. Reviewed on: 14th February 2023

Excellent, friendly, efficient

Very helpful and quick to open a new ISA and transfer an existing ISA in the branch, quicker than sending forms off. Reviewed on: 31st December 2025

Quick, efficient, friendly

Was quick and easy to open a junior ISA for my children, staff were friendly, helpful and informative. Reviewed on: 31st December 2025

Polite knowledgable staff in halesworth

Polite knowledgable staff in halesworth Reviewed on: 31st December 2025

Very friendly and well informed staff at the Haleswo...

Very friendly and well informed staff at the Halesworth branch. Reviewed on: 30th December 2025

The staff are fantastic and so professional and effi...

The staff are fantastic and so professional and efficient. Reviewed on: 30th December 2025

Local, Helpful, Accessible.

Excellent service from the young staff member. Thanks. Reviewed on: 23rd December 2025

ISAs....personal choices and suitability

I needed advice on ISAs and how to set one up Reviewed on: 23rd December 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! Response date: 13th January 2026

Friendly and efficient

Easy to book a face to face appointment and dealt with efficiently and politely in branch Reviewed on: 23rd December 2025

Woodbridge branch

Very help and friendly. Nothing to much trouble Reviewed on: 23rd December 2025

Came into branch to open a regular saver and was ser...

Came into branch to open a regular saver and was served by Ruby in Woodbridge. She was in training but helped us tremendously. Very happy with the service. Best of luck to her Reviewed on: 20th December 2025

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