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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1376 reviews)

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4.92

Based on 1,376 reviews, last reviewed 13th Jun 2025

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Saxmundham Branch

Staff always helpful, friendly and polite. Premises always look clean, tidy, warm and inviting for customer. A lovely and efficient asset to this rural town. Reviewed on: 19th February 2023

Trustworthy, Local, Helpful

Good customer service. Friendly staff, everything explained fully. Reviewed on: 30th April 2025

Local, Buiding Society

I like investing with the local building society plus rates are competitive. Reviewed on: 30th April 2025

Local, Receptive, Friendly

Local branch, easy to contact very helpful. Reviewed on: 30th April 2025

Very Helpful Friendly

One to one contact with Society. Reviewed on: 30th April 2025

I was really impressed with the personal service and...

I was really impressed with the personal service and attention given to me. The whole organisation seems incredibly well run. A relaxed informative and helpful experience. Reviewed on: 25th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 30th April 2025

In branch service review

Very helpful and friendly staff. Reviewed on: 25th April 2025

Visit to Woodbridge Branch 15th April to open an ISA...

Visited Woodbridge Branch 15th April to open an ISA Savings Account. Was seen by Jack who was familiar with my savings requirement have seen me on previous occasions. Jack was well prepared and able to answer all my questions. Account was set up and opened within 20 mins. Reviewed on: 23rd April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Jack and it’s made their day! Response date: 30th April 2025

Helpful, Friendly, Understanding

Vicky was very helpful and explained everything clearly. Reviewed on: 22nd April 2025

So far so good!

I've only recently opened an account from the Woodbridge office. I was attracted by the compeitive rates (so far), it being a local financial service provider in my community, the ease of accessing the office given my location and the option to use the services online as I wish. The processes were as pain free as elsewhere. Reviewed on: 17th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make our account opening process feel easy, so it’s great to hear we’re doing it well. There’s not much that pleases us more than a pleased customer! Response date: 30th April 2025

Local, Friendly, Competitive

Prompt and professional Service. Reviewed on: 17th April 2025

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