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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.94
Based on 1,594 reviews, last reviewed 23rd Dec 2025
55% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

ISAs....personal choices and suitability I needed advice on ISAs and how to set one up Reviewed on: 23rd December 2025
LINDA S's avatar
LINDA S

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou
Visit provider site Read all reviews See your review

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1594)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Ease of Branches

5
Being elderly I can always find a branch easy to get to on public transport if necessary and flexible opening times with helpful staff are a plus. Reviewed on: 2nd February 2024
Pamela K's avatar
Pamela K

Two year bond - Alex

5
I was so grateful to Alex for sorting out my two year bond following my divorce. She was very kind and helpful, and communication throughout the process was very clear and timely. It was a great relief when it was sorted out, and I have nothing but praise and gratitude for her. Thank you, Alex. Reviewed on: 30th November 2025
Ann 's avatar
Ann
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Alex and it’s made their day! Response date: 10th December 2025
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Suffolk Building Society, formerly Ipswich Building Society

Professional, Local, Welcoming

5
Very friendly staff and very efficient and good advice. Reviewed on: 28th November 2025

Personable, Professional, Accommodating.

5
Staff always really helpful and personable. Reviewed on: 28th November 2025

Serving people in Suffolk

5
For older generation its great to be able to visit a branch. IN my view the quality of service is important for a business. Reviewed on: 28th November 2025

Friendly, informative, Helpful

5
Very informative, friendly staff answered questions clearly. Reviewed on: 28th November 2025

Very friendly and happy to help

5
The staff have time for you, and take their time with you. Reviewed on: 28th November 2025

Professional, Friendly, Helpful

5
Very clear, explanatory and nice to talk face to face. Reviewed on: 28th November 2025

In branch service review

5
Shame about the robot opening the account. It failed. Reviewed on: 28th November 2025

In branch service review

5
Personal service and savings books. Reviewed on: 28th November 2025

In branch service review

5
Would be good if there was music, very quite in branch. Reviewed on: 24th November 2025

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