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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1682 reviews)

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4.94

Based on 1,682 reviews, last reviewed 28th Jan 2026

73% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good day all went well to open account Good day all went well to open account Reviewed on: 28th January 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1682)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

A REAL BOON FOR THE ELDERLY

My wife and I are in our mid-80's. We sought a home for our savings that would not entail too much technology - offering good old-fashioned personal service instead. The Suffolk Building Society provided the ideal answer. We were greeted in branch with real friendliness combined with impressive efficiency. The account was opened, monthly inward transfers set up and documentation received in very little time at all. We thought personal customer service had died. Our heartening experience with the Suffolk Building Society proved that belief a complete myth. Reviewed on: 2nd February 2024

Yyyyyyyuuuuuuuuiiiiiiiooooooopppppp

Yyyyyyyuuuuuuuuiiiiiiiooooooopppppp Reviewed on: 8th January 2026

Friendly staff

My husband and I went into the Woodbridge branch today and had a great experience. Very friendly and efficient staff. Reviewed on: 8th January 2026

180 day account

Customer service was excellent, explained accounts in detail and it was all made very clear. Reviewed on: 8th January 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make the process easy, so it’s great to hear we’re doing it well. Response date: 13th January 2026

Local, easy to get to, branch presence

Local, easy to get to, branch presence Reviewed on: 7th January 2026

1to1 appointment brilliant don’t stop

1to1 appointment brilliant don’t stop Reviewed on: 7th January 2026

Came in to Woodbridge open a regular savings, staff...

Came in to Woodbridge open a regular savings, staff were very lovely and patient even though it was busy. Very happy Reviewed on: 7th January 2026

Opened an account in sudbury branch

Opened an account in sudbury branch Reviewed on: 7th January 2026

A very friendly and welcome experience

As usual from past experience, a warm and friendly welcome with helpful advice in choosing a product. A most welcome experience in these modern times, much appreciated. Reviewed on: 7th January 2026

Efficient friendly service local

Efficient friendly service local Reviewed on: 6th January 2026

I am delighted to have a local building society with...

I am delighted to have a local building society with well maintained premises. Easy access and such welcoming staff. Their knowledge of products is excellent Reviewed on: 5th January 2026

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