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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1663 reviews)

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4.94

Based on 1,663 reviews, last reviewed 22nd Jan 2026

38% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very Professional Very professional, very friendly and all aspects of the product explained by Carolyn at the Haverhill branch Reviewed on: 22nd January 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1663)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

cheerful staff and very convenient...

Always cheerful staff and very convenient as in our home town. Will always be honest about whether we should stick with our current accounts or move to one that has superseded it. Reviewed on: 2nd February 2024

Came into branch to open a regular saver and was ser...

Came into branch to open a regular saver and was served by Ruby in Woodbridge. She was in training but helped us tremendously. Very happy with the service. Best of luck to her Reviewed on: 20th December 2025

Fair Convenient Helpful

Rachel described the product fully and made the whole transfer of our previous ISA very easy. Reviewed on: 19th December 2025

Satff very good and polite

A good experience staff very good and polite. Reviewed on: 19th December 2025

Local, Friendly, Goodvaule

East to access and interact a branch in busy would be useful. Reviewed on: 19th December 2025

Recommended, Friendly, Helpful

Great experience, highly recommended. Reviewed on: 19th December 2025

Local, Traditional, Friendly

Very happy with experience, nothing to be improved. Reviewed on: 19th December 2025

Here we Are

A pleasure to deal with a human and not a computer. Simple registration with a minimum of fuss. Excellent. Reviewed on: 19th December 2025

Brilliant

Marie was so incerdibly helpful at sorting out my maturity. Great customer service, would recomend Reviewed on: 19th December 2025

Walked into the Woodbridge branch and Izzy was so he...

Walked into the Woodbridge branch and Izzy was so helpful and able to open an account there and then. Helped me with paying in and sat with me while I was on hold to the bank. Lovely lady, Reviewed on: 19th December 2025

Jack was very patient in my appointment.

Jack was very patient in my appointment. Helped me understand the accounts and find one that was best for me. Very happy with the service Reviewed on: 19th December 2025

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