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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1689 reviews)

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4.94

Based on 1,689 reviews, last reviewed 30th Jan 2026

49% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent Service at Ipswich Branch. Visited Ipswich Branch to transfer an expired ISA to new account. We were welcomed by Michelle without appointment at lunchtime. Following advice, the... Read more Reviewed on: 30th January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1689)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Seems OK.

Very helpful staff. Reece explained everything very well. Reviewed on: 31st October 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 1st November 2024

Very friendly and well informed staff at the Haleswo...

Very friendly and well informed staff at the Halesworth branch. Reviewed on: 30th December 2025

The staff are fantastic and so professional and effi...

The staff are fantastic and so professional and efficient. Reviewed on: 30th December 2025

Local, Helpful, Accessible.

Excellent service from the young staff member. Thanks. Reviewed on: 23rd December 2025

ISAs....personal choices and suitability

I needed advice on ISAs and how to set one up Reviewed on: 23rd December 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! Response date: 13th January 2026

Friendly and efficient

Easy to book a face to face appointment and dealt with efficiently and politely in branch Reviewed on: 23rd December 2025

Woodbridge branch

Very help and friendly. Nothing to much trouble Reviewed on: 23rd December 2025

Came into branch to open a regular saver and was ser...

Came into branch to open a regular saver and was served by Ruby in Woodbridge. She was in training but helped us tremendously. Very happy with the service. Best of luck to her Reviewed on: 20th December 2025

Fair Convenient Helpful

Rachel described the product fully and made the whole transfer of our previous ISA very easy. Reviewed on: 19th December 2025

Satff very good and polite

A good experience staff very good and polite. Reviewed on: 19th December 2025

Local, Friendly, Goodvaule

East to access and interact a branch in busy would be useful. Reviewed on: 19th December 2025

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