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Swinton Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.77 (114 reviews)

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2.54

Based on 114 reviews, last reviewed 7th Sep 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

32%

11%

46%

Latest highest rating:

5

Car insurance bought with no fuss. Car insurance bought with no fuss. Reviewed on: 7th September 2025

Latest lowest rating:

1

Even 1 is too high a score! Even 1 is too high a score! I went to Swindon through confused.com, filled all the details out on Confused.com but by the time I went through to Swint... Read more Reviewed on: 21st May 2025

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About this product

You can get a Swinton car insurance quote over the phone or online.

Swinton offer three different levels of comprehensive car insurance: Essentials, Classic and Premier. Once you have a Swinton car insurance policy, you can view your documents, manage your policy and update your details online via the app.

Swinton car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swinton before, you can also leave a review and share your experience.

Swinton Insurance Car insurance reviews (114)

Review of the Swinton Insurance, Car insurance:

These guys are an absolute joke.

These guys are an absolute joke. Took up a policy with them and they did nothing apart from mess around from the start. Now cancelled the policy and taken out another with the RAC which was issued immediately and with no phone calls or silly emails trying to increase the price. Even when asking to be put through to their complaints department they cut you off! As i questioned, if they are this incompetent at the start of a policy, what on earth are they like in the even of a claim? They have now been reported to the obbedsman for a full refund of all costs. Avoid Swinton, it's really not worth the hassle. Reviewed on: 21st June 2024

Good phone quote

I got a great phone quote from the Swinton so decided to choose them for my car insurance. Friendly and informative on the phone. Reviewed on: 13th June 2015

Overpriced and bad customer service - online is cheaper.

I worked for Swinton Insurance and i took my first car insurance out with them before I worked there and i ended up paying 160 a month for my 0.8 ltr car when i was 18. Overpriced and the sales teams at the call centres are very aggressive in their sales techniques. Although Swinton may be best for home insurance or other insurances such as personal accident or breakdown insurance. Car insurance is best left to the online comparison professionals. Reviewed on: 26th March 2015

Cheap, fast and efficient on-line purchase of car insurance!

Cheap, fast and efficient on-line purchase of car insurance! No hassle and easy to deal with. Documents all available on-line so no clutter at home either. Highly recommend and have already told my friends and family! Reviewed on: 26th March 2015

great company

great company easy to deal with fast and courtious service Reviewed on: 26th March 2015

fair service, fair price.

Have just renewed for my 2nd year, one of the best prices i could find with the added benefit of some of the best customer service i have ever experienced from any business sector. Reviewed on: 26th March 2015

quite good

i was with swinton for a year they were ok but wouldnt go back Reviewed on: 26th March 2015

Been loyal to them for a long time very helpful

Whenever I have had dealings with Swintin Iit has always been a very easy experience. They helped me no end when a lorry shed it's load all over my bonnet. They have always strived t find me the best deal in car insurance. Especially as I am disabled and driven a very modified car. Highly recommended Swinton. Reviewed on: 26th March 2015

Friendly service affordable insurance

Excellent service and price matched my annual renewal quate with the cheapest comparable I could find online, saving me over £60 Reviewed on: 25th March 2015

Fantastic customer service, easy and flexible insurance with expert advice one phonecall away

Insured with Swinton Peterborough, Always do their best at renewal to match or lower quotes to retain my business, every time I call Im always greeted with a professional and friendly staff member, always knowledgeable. The have never tried to hard sell a product to me, instead they have come to get to know my needs over time and have done such a fantastic job of making insurance effortless and understandable that it would take something seriously drastic for me to ever consider leaving them. Reviewed on: 25th March 2015

AWFUL CUSTOMER SERVICE

Asked about cancelling my policy but told I would have to pay £114 to cancel it because I am selling the car. I only took out the policy on 9th Feb so only had it for 2 months at £16 per month so how come an extortionant amount to cancel. The overall cost for the year was only £193 so for 2 months insurance this will cost me £146. Talked about a complete rip off Reviewed on: 25th March 2015

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