Write a review

Go to business site

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.46 (528 reviews)

View other Tesco Bank products

2.46

Based on 528 reviews, last reviewed 6th Jan 2026

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

Read all reviews See your review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

Don't do it!

Don't do it! I chose them as best value for money when looking at different providers in August 2024. Then a tree came down in Storm Darrah yesterday, it fell on the car in my driveway. No-one was in the car. Luckily it didn't have full weight of the tree on the car as a wall was in the way, but there are dents in the roof and on the bonnet. Purely cosmetic - I can drive it to the garage, all the doors open fine. I filled in the claim form online, and took over an hour, and on the last page received instant notice that it's my fault, a total loss and I don't get a courtesy car. The car is perfectly fine. But a form tells me that it's a total loss? No ones come to assess it? This is criminal -You can't provide a service and assess something as written off if it's in your best interest and are financially motivated to do so. I assume you've done this because prices to fix cosmetic damage with the garage have gone up because of inflation. Its outrageous! The car cost me 10,000 last year second hand, this year it will be the same to re-buy, but I'll be lucky to get 3,000 from Tesco, just because it costs around that to get it fixed. I've now been on hold for 22 minutes trying to get an explanation... Just spoken to a woman who said will take 2 weeks to get an engineer out and not entitled to courtesy car while we wait for Tesco to assess the damage only if its in repair. Apparently that was an optional extra to pick when I signed up but I'm the stupid woman who didn't pick it. In summary: When a storm hits the UK, and a tree falls on your car while its parked on your driveway, it's your fault, and if your so lucky that it only scratches and dents the roof, it's a total loss, and good luck buying a car with the scraps they want to pay you. Reviewed on: 9th December 2024

great service

always has the best price for me and if you give them a call they will try and get the price down for you, never had any problems and a plus is that i get tesco clubcard points Reviewed on: 29th May 2016

Tesco Box Insurance

A very good company to deal with, great customer service, very little hanging on the phone, great prices, and they call you when they say they will. Overall a great service each and every time I have contacted them Reviewed on: 14th May 2016

Fantastic car insurance provider

Overall very happy with my car insurance from Tesco Bank. Nothing bad to state at all even changing details in my policy was no problem and no fee to do so either! Reviewed on: 25th April 2016

Helpful and straight forward

Each time I contacted them the call waiting time was short and my questions were always answered. Reviewed on: 15th April 2016

Leaving Tesco Bank Insurance

Renewal costs extremely high. 3 minute waiting time but a very friendly call centre staff. Easy to cancel with no interrogation or forced sale. Reviewed on: 4th April 2016

Helpful when you moan

I wanted to take my breakdown cover off when I renewed so rang them up. The lady I spoke took it off then told me my new renewal cost which I presumed would be lower but actually it went up by £10 a month so I queried this, she told me it was a real time price. I said I might as well keep it on but told me she had take off so couldn't put back on. I said this was silly and wasn't going to renew she quickly spoke to someone higher and got me the cheaper price - so my advice is question everything Reviewed on: 28th March 2016

Competitive

Using a comparison site Tesco Bank offered the best premium and services. The benefit of having cover for lost keys including house keys is great. Reviewed on: 28th March 2016

Great value insurance

Beat the meerkats on insurance havent had to contact them as of yet Reviewed on: 28th March 2016

Great customer service and great price

Had to call them up as was not happy a bout my car insurance price, have now got a cheaper price with better benefits they were very helpful and happy to help. Reviewed on: 28th March 2016

CheekyCharges Campaigner

very good lowest price iv found online, been with them now for 3 year, its plus it gives you clubcard points to woohoo Reviewed on: 10th March 2016

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Motorhome insurance
from Ripe Insurance 4.92 from 803 reviews
Taxi insurance
from Insurd 0.00 from 0 reviews
Specialist car insurance
from Marmalade 4.82 from 1490 reviews

Want to see more from Tesco Bank?

Life Insurance
from Tesco Bank 4.40 from 2 reviews
Current Account
from Tesco Bank 4.35 from 67 reviews
Clubcard credit cards
from Tesco Bank 3.98 from 325 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub