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Tesco Bank: Home Insurance reviews

Name: Home Insurance
Rating: 2.77 (115 reviews)

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2.54

Based on 115 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

32%

14%

49%

Latest highest rating:

5

Tried to renew my combined building and contents ins... Tried to renew my combined building and contents insurance and the quote from Tesco was less than my existing payments. Reviewed on: 12th June 2025

Latest lowest rating:

1

legal scamming , beware buildings home insurance. even though2 people from tesco one of them a surveyor agreed it was storm damage and the builders that fixed it said it as ... Read more Reviewed on: 12th May 2025

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About this product

Tesco Bank Home Insurance reviews (115)

Review of the Tesco Bank, Home Insurance:

Read the email. Answer the phone.

Still waiting for them to respond to my email which I sent because I couldn't get through on the phone! Reviewed on: 6th September 2023

I got a great price and cover for my home and conten...

I got a great price and cover for my home and contents insurance Reviewed on: 4th September 2024

Tesco have reduced my premiums and upped my cover.

I have been with Tesco home insurance for several years now and they are always cheaper than any of the comparison sites or match the prices but with better cover. This year and last year I increased my covers and the prices actually went down, you cannot get better than that! Reviewed on: 2nd September 2024

Their home and contents cover is comprehensive and c...

Their home and contents cover is comprehensive and can be amended to meet individual needs. Always found them to be professional and helpful on the phone and their prices are competitive and we've paid in our view a good price for what they offer so would say to others, give them a try for a quote, you might be pleasantly surprised ! Reviewed on: 28th August 2024

Convenient because use Tesco Bank for other services...

Convenient because use Tesco Bank for other services, coverage good for the money. Reviewed on: 25th August 2024

Reasonable prices.

The policy was easy to understand and at a reasonable price. As I have not need to contact them since it is harder to evaluate customer service. Reviewed on: 23rd August 2024

One to remember

Still going through the claim, two months later! And still they ask for additional information. Absolutely not the best one to use, I would have expected any claim to have been done by now but Tesco have been shocking. Reviewed on: 30th July 2024

Absolutely awful, no response now for three weeks an...

Absolutely awful, no response now for three weeks and its still going on. I registered the claim over 2 months ago. After having the loss adjuster attend to check this a valid claim (which is fine and fair). I was made to feel like a criminal more than a victim. Having been insured for 20 years, never ever claimed once and this is the level of service received. I have been told I am covered then I am not covered. they cant decide and they cant be bother to respond. Just one to avoid. Reviewed on: 16th July 2024

Please, I implore anybody contemplating using Tesco...

Please, I implore anybody contemplating using Tesco Bank / Tesco Home insurance, STOP and think again. A truly untrustworthy organisation that is an affront to the Tesco Brand. Image.https://youtu.be/-A1isFC03hY?si=aVz-vUtwOO_FL943 Reviewed on: 23rd June 2024

Wife lost her phone whilst out walking, immediately...

Wife lost her phone whilst out walking, immediately contacted Tesco home insurance to raise a claim, from the very 1st moment i felt to be a criminal, I was bombarded with tasks to do before they would pay anything, it took a total of 7 weeks for Tesco to agree to pay out for my loss, I constantly had to chase for an update not once did Tesco contact me 1st, the last conversation I had was “we are still waiting on some information “ they requested this 5 weeks previous and I sent immediately, when challenged they just said “ok send me your bank details and the money will be in within 3-5 working days “ the only product I will ever buy again from Tesco is cheap Gin and Larger when on offer Reviewed on: 14th June 2024

I got the emergency cover and they were not able to...

I got the emergency cover and they were not able to send me an engineer. they told me to get my own engineer and they were gonna refund me the invoice. I paid the invoice and they did not read found me the money for the emergency. I’ve been waiting two months and nothing. Reviewed on: 18th April 2024

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