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Tesco Bank: Travel Money reviews

Name: Travel Money
Rating: 2.77 (60 reviews)

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2.77

Based on 60 reviews, last reviewed 12th Jun 2025

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

38%

2 star

53%

Latest highest rating:

5

smooth trasenctions the whole process is so smooth and easy that every one can do easily and very helpful people even for people with disabilities Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst service I have experienced in a long time. Worst service I have experienced in a long time. Firstly I was sent away from the store kiosk because the online order rate was better than the store ... Read more Reviewed on: 6th June 2025

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Tesco Bank travel money reviews. If you've used Tesco Bank travel money before, why not write YOUR own review? You can help other travellers looking for honest Tesco Bank travel money reviews.

Tesco Bank Travel Money reviews (60)

Review of the Tesco Bank, Travel Money:

Told could pick up money at 3pm. Joke !

Told could pick up money at 3pm. Arrived at 3pm, notice on booth - back at 3.20pm. Waited and waited, Tesco manager tried to find the staff member but nowhere to be seen. She finally arrived at 3.40. If pick up is 3pm there should be staff working at 3pm. Won’t order from Tesco again. Reviewed on: 29th November 2024

What a carry on!!

Went to pick up preordered money to find that it had been rounded up to the nearest 100 and the assistant wanted me to pay extra, they tried to make it sound like a good deal by offering the online rate… if I wanted more I’d have ordered more!! Seemed quite annoyed that I said no. Also got asked several questions which just came across as nosey, where am I going? When? How long for? Did I need a money card? And after all that had the cheek to ask for a feedback comment!! Well here’s your comment!! This was in the Glasgow area. Was there for 10 minutes just to collect preordered cash! Reviewed on: 25th February 2025

They didn't have any choice in denominations.

They didn't have any choice in denominations. I ordered in advance but didn't bother to let me know until I went to pick. Then charged me a cancellation fee and it took 5 working days to get cash back. I used a competitor online, got the denominations and home delivery. Reviewed on: 17th February 2025

Very friendly and efficient service

Very friendly and efficient service Reviewed on: 31st January 2025

Closed Sundays, on-line shows open-beware!!

Looking online the local Travel Money bureau shows open on Sundays 10am to 4pm. I walked to my local Travel Money bureau to find it was closed- a waste of my time, effort and most frustrating! Reviewed on: 17th November 2024

They never answer their telephone.

They never answer their telephone. I had a query that would have literally taken seconds to answer. I went elsewhere. Reviewed on: 15th November 2024

Customer service terrible

Picked my day off for my travel money to be delivered and it was not not delivered on this day. The customer service is terrible. Will never use this company again Reviewed on: 8th November 2024

Yewsaugu

I have good experiences by working with people for more than 4years. Reviewed on: 30th October 2024

Terrific at Tesco.

Excellent experience, easy to order online, good communication throughout from ordering, processing and collection. Susan at the Brighouse store was very helpful, and had excellent customer service skills. Reviewed on: 17th October 2024

I have used Tesco bank for travel money for a number...

I have used Tesco bank for travel money for a number of yrs ,it’s also easy ,I collect at the store and the lady is always cheerful and helpful Reviewed on: 10th September 2024

I have ordered online the travel money.

I have ordered online the travel money. Great service. Received in time at Potters Bar Tesco. Served by Richard. Reviewed on: 16th August 2024

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