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Tesco Bank: Travel Money reviews

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2.77
Based on 60 reviews, last reviewed 12th Jun 2025
50% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
38%
See only 4 star reviews
7%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
53%

Latest highest rating:

5

smooth trasenctions the whole process is so smooth and easy that every one can do easily and very helpful people even for people with disabilities Reviewed on: 12th June 2025
Dr.Amjad Abbas's avatar
Dr.Amjad Abbas

Latest lowest rating:

1

Worst service I have experienced in a long time. Worst service I have experienced in a long time. Firstly I was sent away from the store kiosk because the online order rate was better than the store ... Read more Reviewed on: 6th June 2025
Gillian C's avatar
Gillian C
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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Tesco Bank travel money reviews. If you've used Tesco Bank travel money before, why not write YOUR own review? You can help other travellers looking for honest Tesco Bank travel money reviews.

Tesco Bank Travel Money reviews (60)

Review of the Tesco Bank, Travel Money:

Bad Service Awful Communication

1
They failed to deliver the money I ordered on time. When I chased their systems were down and had no idea where the money was. Lisa Moyses the manager looking into my complaint was rude, unhelpful and unprofessional in dealing with my complaint. Reviewed on: 19th December 2022
Nooshin's avatar
Nooshin

Use at your peril

1
Ordered £2500 Turkish lira. Received money and the highest denomination was 100 Turkish lira. I have over 400 notes. 100 Turkish lira is worth around £5. Totally unacceptable and when I phoned to ask if they could exchange them for higher value notes I was told I could return to store where they would buy them back at a lesser value so I would be out of pocket or I could return by post and wait for a refund again at a cost to myself. Totally disgusted with Tesco and their customer service. I would never use again, truly shocking experience with diabolical customer care. Reviewed on: 16th May 2022
Jo's avatar
Jo

Lost the money in the post and don't keep you updated

1
I ordered my money to be delivered and 4 days and 4 phone calls later they still have no idea where it is and don't feel the need to keep me updated. I travel in 3 days and still have no money. Reviewed on: 12th May 2022
Victoria Lyons's avatar
Victoria Lyons

Amazing service at Crewe Tesco

5
Was unsure about how to order my currency for a trip to Costa Rica. The man in the travel money desk was super helpful and ordered my currency and phoned me when it arrived early so I could pick it up when shopping. He also knew about my destination and advised me to take some small US dollars as well as a back up Reviewed on: 17th April 2022
David Condliffe's avatar
David Condliffe

Good for points

4
Tesco is great if you need travel money as they have generally good rates and you can do your shopping at the same time. Reviewed on: 15th September 2020
Muhammad's avatar
Muhammad

Friendly Kind Service

4
Never had any issues with Tesco Bank, they've always been super helpful. Reviewed on: 8th July 2020
dsloan1987's avatar
dsloan1987

Always friendly

5
The staff are always friendly and know their stuff, the rates are usually good, better than most and you can purchase online to pick up in store too Reviewed on: 6th January 2019
Trish Hodnett's avatar
Trish Hodnett

Tesco Travel Money - Dreadful experience

1
Appalling service, big mistake made by customer assistant at Tesco Travel Money, Hibel Rd, Macclesfield. I complained to Tesco Travel Money who would not take any responsibility or compensate so I ended up seriously out of pocket. I will not be using Tesco Travel Money or Travelex again ! Reviewed on: 11th September 2018
J Butler's avatar
J Butler

Quick and easy

5
Very quick and easy, an excellent service. Reviewed on: 11th February 2018
Ruth Carson Byrne's avatar
Ruth Carson Byrne

Quick and easy

5
Picked up our travel money after doing our shopping- was very quick and easy & competitive rate Reviewed on: 5th January 2018
Kate Green's avatar
Kate Green

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