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Family Building Society: Savings reviews

View other Family Building Society products
4.55
Based on 1,253 reviews, last reviewed 10th Mar 2026
15% decrease in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

I was dealt with today by Messiah who was very polit... I was dealt with today by Messiah who was very polite and helpful Reviewed on: 10th March 2026
Aileen B's avatar
Aileen B

Latest lowest rating:

1

This is the worst online bank I have ever used. This is the worst online bank I have ever used. In almost a year, I have only been able to log in successfully once. Next time I go in I need to rereg... Read more Reviewed on: 23rd February 2026
JD's avatar
JD
Visit provider site Read all reviews See your review

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (1253)

Review of the Family Building Society, Savings:

Service at Epsom office

4
Good front office service from Alexis Osborne Reviewed on: 2nd May 2025
Nigel S's avatar
Nigel S
Reply from Family Building Society Thank you for leaving us this review, it's great to hear of your experience with us! Response date: 2nd May 2025
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Family Building Society

Reliable Buiding Society values

5
A traditional Building Society with traditional values Reviewed on: 18th November 2020
Family Building Society Customer's avatar
Family Building Society Customer

Great product and excellent customer service

5
This is my first experience of dealing with Family Building Society, before opening the account I emailed a couple of questions and received a reply very quickly which I found reassuring. The process of opening an account was very straightforward. I would definitely say this was a positive experience. Reviewed on: 18th November 2020
Family Building Society Customer's avatar
Family Building Society Customer

Very competitive interest rates without the risk

5
I have been very impressed with the whole process as a new member to the Family Society, of opening a savings account on-line, and length of the investment - 18 months to invest. This is a much more realistic period of time than competitors who are offering investments for up to 5 years with poor interest rates. Reviewed on: 17th November 2020
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Family Building Society Customer

Efficient and Friendly Society

5
The product provided competitive rates and a simple, easy and friendly application process. Reviewed on: 17th November 2020
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Family Building Society Customer

Good competitive range of savings products

5
I opened a savings account with the Family Building Society a couple of years ago when I discovered their Windfall Bond. Since then I have noticed that their other savings products are in many cases more competitive than some of the big banks and more well known financial institutions and always go there to at least see what offerings they have if I am looking to open a new savings account. Reviewed on: 14th November 2020
Family Building Society Customer's avatar
Family Building Society Customer

Good on-line service

5
Always get a friendly and helpful response when you phone Reviewed on: 14th November 2020
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Family Building Society Customer

Perfect

5
I have found the Family Building Society to be helpful, honest and understanding. Everything you would want in a building society. Reviewed on: 13th November 2020
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Family Building Society Customer

Family fortunes

5
Monthly prize draw welcome enticement for Windfall Bond Reviewed on: 13th November 2020
Lois Brown's avatar
Lois Brown

Family fortunes

5
Surprisingly easy to open Windfall Bond, the attractive monthly prize draw a nice enticement with current interest rates so poor across the board. Reviewed on: 13th November 2020
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Family Building Society Customer

Great Building Society

5
Always professional when i have contacted them...good products and phones are answer straight away normally. Reviewed on: 12th November 2020
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Family Building Society Customer

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