Write a review

Go to business site

Family Building Society: Savings reviews

Name: Savings
Rating: 4.55 (1253 reviews)

View other Family Building Society products

4.55

Based on 1,253 reviews, last reviewed 10th Mar 2026

15% decrease in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

I was dealt with today by Messiah who was very polit... I was dealt with today by Messiah who was very polite and helpful Reviewed on: 10th March 2026

Latest lowest rating:

1

This is the worst online bank I have ever used. This is the worst online bank I have ever used. In almost a year, I have only been able to log in successfully once. Next time I go in I need to rereg... Read more Reviewed on: 23rd February 2026

Visit provider site Read all reviews See your review

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (1253)

Review of the Family Building Society, Savings:

good savings rate

been a good rate for saving.a great home to have your isa at the moment hopefully it will get even better. Reviewed on: 26th January 2019

Reply from Family Building Society Hi Steve, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. Thanks, Vicky Response date: 15th February 2019

Family and friendly

Over the years have had savings and mortgages with many building societies, and most are impersonal and generally unhelpful. Family is so different, the recent Annul Savings Summary with its personalised front cover made me smile, and that is a first. Thank you Family. Reviewed on: 28th April 2020

Savings interest rates are mediocre

.................................................................................................................... Reviewed on: 27th April 2020

You are Ok and had competitive products for savers

I have received the new style annual savings summary. Looks nice BUT I have to send the interest certificate to my accountant but you should append your name and head office and address on the top right of the certificate page so HMRC see your details. Reviewed on: 27th April 2020

Great customer sevice

Friendly, helpful team. Annual Savings Summary is informative and very helpful. Reviewed on: 26th April 2020

Good rate and easy online account opening

I chose this account because it had the best rate available for an easy-access online-managed ISA at the time. Opening the account was straightforward and the only reason I haven't given a top rating is that I had to print and post a paper form to request a transfer from my old ISA provider. That really shouldn't be necessary in 2020. Reviewed on: 25th April 2020

Like the New Annual Savings Summary

Just received the new Annual Savings Summary pamphlet. Big thumbs up. Straightforward design, nice touch with the surname added on front and in logo in handwriting form. Overall, really good. I've not ever received such a personalised pamphlet from any other bank or building society that I have moneyed with. Reviewed on: 25th April 2020

Windfall Bond

No problems with the Windfall bonds, very good. Reviewed on: 25th April 2020

Useful annual savings summary

I found it useful to be sent an annual summary of my FBS savings and interest received. Reviewed on: 24th April 2020

Customer service.

Although I do not live near the Branch of The Family Building Society I always use the Internet,for any queries or opening new accounts.I know that I can always rely on a prompt courteous reply and opening new accounts with them is a simple procedure. Reviewed on: 24th April 2020

Good savings

Very good interest rate and efficient service Competitive interest rate Good service Reviewed on: 24th April 2020

Do you have a different Family Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings app
from Spring Savings 5.00 from 2 reviews
Savings
from CAF Bank 4.67 from 3 reviews
Savings
from South Manchester Credit Union 4.98 from 131 reviews

Want to see more from Family Building Society?

Insurance
from Family Building Society 5.00 from 2 reviews
Mortgages
from Family Building Society 4.92 from 640 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub