Write a review

Go to business site

Family Building Society: Savings reviews

Name: Savings
Rating: 4.55 (1253 reviews)

View other Family Building Society products

4.55

Based on 1,253 reviews, last reviewed 10th Mar 2026

15% decrease in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

I was dealt with today by Messiah who was very polit... I was dealt with today by Messiah who was very polite and helpful Reviewed on: 10th March 2026

Latest lowest rating:

1

This is the worst online bank I have ever used. This is the worst online bank I have ever used. In almost a year, I have only been able to log in successfully once. Next time I go in I need to rereg... Read more Reviewed on: 23rd February 2026

Visit provider site Read all reviews See your review

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (1253)

Review of the Family Building Society, Savings:

Quick response.

No call queue. Vandelle Shango answered my questions efficiently. Reviewed on: 14th February 2025

Reply from Family Building Society Thank you for taking the time to leave us this review, it's great to hear of your positive experience with us! Response date: 1st April 2025

Lump sum investment bonds.

£10000 bonds are an innovative idea and simple to invest. Just what a lot of investors would like. Reviewed on: 28th July 2019

Good rates

Simple straightforward and good value. Reviewed on: 28th July 2019

WEBSITE HARD TO GET INTO again

I very carefully keyed in my memorable word letters three times; but now locked out, as not accepted. Reviewed on: 27th July 2019

Reply from Family Building Society Hi Mr Bygott, thanks for your feedback and I am sorry you are having trouble accessing your account online. I understand that you've spoken to Gill in our Family Service Team today about getting this sorted. If you are still experiencing problems, please give us a call 03330 140144. Thanks, Vicky Response date: 29th July 2019

Efficient service

I have a number of savings accounts with the Family Building Society. All dealings with them have been managed professionally and efficiently and I would recommend them to anyone wanting a stress free transaction Reviewed on: 27th July 2019

Good rates.

Good rates of interest and easy to set up account. Reviewed on: 27th July 2019

Windfall Bond better than Premium Bond

While the 'star' prizes of the FBS Windfall Bond are not as large as Premium Bonds, the odds of winning are much better. Reviewed on: 27th July 2019

efficient service

Very efficient service, easy to get to talk to staff at head office. Reviewed on: 27th July 2019

Innovative and Competent

A forward thinking building society trying to support society as it is and will be rather than the staid views of some. Good savings products and well capitalized. Reviewed on: 27th July 2019

Our Savings

I want to say thank you for making our Investment process very easy and we look forward to a long association with your company. Reviewed on: 27th July 2019

Easy on-line accounts

A nice easy website to use and decent interest rate on a savings account in the current financial climate. Reviewed on: 27th July 2019

Do you have a different Family Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Bedford Credit Union 4.84 from 15 reviews
Savings
from The Money Co-op 4.98 from 351 reviews
Savings
from Harpenden Building Society 4.27 from 431 reviews

Want to see more from Family Building Society?

Insurance
from Family Building Society 5.00 from 2 reviews
Mortgages
from Family Building Society 4.92 from 641 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub