Write a review

Go to business site

Family Building Society: Savings reviews

Name: Savings
Rating: 4.51 (1207 reviews)

View other Family Building Society products

4.56

Based on 1,207 reviews, last reviewed 15th Jan 2026

59% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

76%

12%

Latest highest rating:

5

RESET OF SECURITY Adviser was knowledgeable and helpful . Reviewed on: 15th January 2026

Latest lowest rating:

1

Antiquated login system Tried to login today but there is a different system now that prevented me from doing so. I phoned FBS who said I had to wait 5 days for a verificatio... Read more Reviewed on: 15th January 2026

Visit provider site Read all reviews See your review

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (1207)

Review of the Family Building Society, Savings:

Windfall Bond

Bring the WFB back to sizeable investors. Nationwide ran a 12m draw much "fairer" than the FBS bond. Scrap the "Blank Tickets" & alot to your members ! (IF they intend to limit the numbers, then introduce eg. Holders with a minimum of say 2 or 3 to qualify. Another eg. Halifax investors criteria £5k minimum. Reviewed on: 16th December 2022

Reply from Family Building Society Thank you for taking the time to leave us your feedback. We will ensure that your feedback is passed on to the relevant teams. Response date: 29th December 2022

Delighted with a win with a windfall bond.

Delighted with a win with a windfall bond. Reviewed on: 21st December 2025

Reply from Family Building Society Thank you for taking the time to leave us this review. It's great to hear of your happiness with our Windfall Bond. Response date: 31st December 2025

They offer some of the best savings rates

They consistently offer some of the best savings rates and I have been a customer for many years. I use them online but their branch is fairly local if I ever need them Reviewed on: 20th December 2025

Reply from Family Building Society Thank you for taking the time to leave us this review. It's great to hear of your positive experience with us! Response date: 31st December 2025

TOO QUICK

The SMS messages are delivered far too quickly to be safely received. Reviewed on: 20th December 2025

Reply from Family Building Society Thank you for your feedback. SMS messages are designed to be delivered instantly to ensure timely communication. We’re glad to see they’re reaching you quickly, as this is an important part of the service. Response date: 5th January 2026

High rate of return for my savings

Family Buidling Society have consistently offered a high rate of return for my savings, both for variable interest rate accounts and fixed rate. Reviewed on: 19th December 2025

Reply from Family Building Society Thanks for your positive feedback regarding our service! Response date: 31st December 2025

I needed some info of my account and got the answers...

I needed some info of my account and got the answers immediately. Reviewed on: 19th December 2025

Reply from Family Building Society Thanks for your positive feedback regarding our service! Response date: 31st December 2025

I was dealt with by a very sociable lady who dealt w...

I was dealt with by a very sociable lady who dealt with my request very amicably Reviewed on: 19th December 2025

Reply from Family Building Society Thanks for your positive feedback regarding our service! Response date: 31st December 2025

Friendly and efficient banking

Mainly do my banking by post and phone and have had good communication and service and speedy response finding your agent’s friendly and informative Reviewed on: 19th December 2025

Reply from Family Building Society Thanks for your review. We're glad to hear you were happy with our service! Response date: 31st December 2025

Highly recommended

Easy to use online services. Great customer support, very easy to use website. Reviewed on: 19th December 2025

Reply from Family Building Society Thanks for your review. We're glad to hear you were happy with our service! Response date: 31st December 2025

Family Building Society offers a good range of produ...

Family Building Society offers a good range of products and are friendly and easy to use. Reviewed on: 19th December 2025

Reply from Family Building Society Thanks for your review. We're glad to hear you were happy with our service! Response date: 31st December 2025

Really helpful lady i spoke with on phone, so clear...

Really helpful lady i spoke with on phone, so clear so conscise! Reviewed on: 18th December 2025

Reply from Family Building Society Thanks for your review. We're glad to hear you were happy with our service! Response date: 31st December 2025

Do you have a different Family Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Regular Savings
from Virgin Money 4.06 from 59 reviews
Savings
from Chetwood Bank 4.63 from 742 reviews
Savings Account
from DF Capital 3.46 from 7 reviews

Want to see more from Family Building Society?

Insurance
from Family Building Society 5.00 from 2 reviews
Mortgages
from Family Building Society 4.91 from 612 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Family Building Society: Savings reviews

59% decrease in 5 star reviews

78% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Family Building Society Savings reviews (1207)

Windfall Bond

Delighted with a win with a windfall bond.

They offer some of the best savings rates

TOO QUICK

High rate of return for my savings

I needed some info of my account and got the answers...

I was dealt with by a very sociable lady who dealt w...

Friendly and efficient banking

Highly recommended

Family Building Society offers a good range of produ...

Really helpful lady i spoke with on phone, so clear...

Do you have a different Family Building Society product?

Want to see more from Family Building Society?

Insurance

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024