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Family Building Society: Savings reviews

Name: Savings
Rating: 4.51 (1187 reviews)

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4.56

Based on 1,186 reviews, last reviewed 20th Dec 2025

56% decrease in 5 star reviews

in the past 90 days

93% decrease in 1 star reviews

in the past 90 days

76%

12%

Latest highest rating:

5

They offer some of the best savings rates They consistently offer some of the best savings rates and I have been a customer for many years. I use them online but their branch is fairly local i... Read more Reviewed on: 20th December 2025

Latest lowest rating:

1

Too busy ! Too busy to answer phone, too busy to answer emails, too busy to deal with enquiry, will try and get back to you in about 4 days ! Could not get detai... Read more Reviewed on: 10th October 2025

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (1187)

Review of the Family Building Society, Savings:

Savings

My wife tried to open a savings account with payment from her Direct Debit cards (in branch), but that payment method was refused. Why? Paying by cheque seems to her to be rather out dated. Reviewed on: 19th August 2018

Delighted with a win with a windfall bond.

Delighted with a win with a windfall bond. Reviewed on: 21st December 2025

They offer some of the best savings rates

They consistently offer some of the best savings rates and I have been a customer for many years. I use them online but their branch is fairly local if I ever need them Reviewed on: 20th December 2025

TOO QUICK

The SMS messages are delivered far too quickly to be safely received. Reviewed on: 20th December 2025

High rate of return for my savings

Family Buidling Society have consistently offered a high rate of return for my savings, both for variable interest rate accounts and fixed rate. Reviewed on: 19th December 2025

I needed some info of my account and got the answers...

I needed some info of my account and got the answers immediately. Reviewed on: 19th December 2025

I was dealt with by a very sociable lady who dealt w...

I was dealt with by a very sociable lady who dealt with my request very amicably Reviewed on: 19th December 2025

Friendly and efficient banking

Mainly do my banking by post and phone and have had good communication and service and speedy response finding your agent’s friendly and informative Reviewed on: 19th December 2025

Highly recommended

Easy to use online services. Great customer support, very easy to use website. Reviewed on: 19th December 2025

Family Building Society offers a good range of produ...

Family Building Society offers a good range of products and are friendly and easy to use. Reviewed on: 19th December 2025

Really helpful lady i spoke with on phone, so clear...

Really helpful lady i spoke with on phone, so clear so conscise! Reviewed on: 18th December 2025

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