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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Great equine insurer

Feel everything I need is covered very easily for my horse with The Insurance Emporium Reviewed on: 7th September 2023

Pet Insurance claim

This is the first pet insurer that did not argue, query and come back with more questions once my pet claim was put in. They paid the claim within two weeks of my vets putting the insurance claim through to them. Fantastic Reviewed on: 9th July 2024

Simple and Easy to choose

Easy to choose which policy type and extras suited my family pets needs. No confusing jargon, just simple to understand options. Reviewed on: 9th July 2024

Best pet insurance provider

Great and efficient service, the offer great cover and were hassle free when making a claim Reviewed on: 9th July 2024

Review of Horse insurance

I have horse insurance. When I needed to make a claim, the process was very easy, customer service & communication with myself was excellent & payment was prompt. I rang several times with queries, I found it easy to contact them on the phone & staff were always very pleasant & helpful. Their prices are really good & the cost of my insurance has actually come down. Reviewed on: 9th July 2024

Our dog was run over at the age of two and Insurance...

Our dog was run over at the age of two and Insurance Emporium have been superb all the way through her recovery and ongoing support Reviewed on: 9th July 2024

We've been with Insurance Emporium for several years...

We've been with Insurance Emporium for several years and they were amazing helping with our 2 Yorkies who were both blind and diabetic. There was never any problems with our claims (which were numerous) being paid promptly and in full Reviewed on: 9th July 2024

Great customer service and competitive prices in thi...

Great customer service and competitive prices in this financial climate. Reviewed on: 9th July 2024

Canine Partners Ambassador dog

My dog is an Ambassador for Canine Partners and the necessary insurance is easily obtained and very reasonably priced. This provides all the cover required Reviewed on: 9th July 2024

Paid with no problem

Paid with no problem, did not hurt a bit. Reviewed on: 9th July 2024

Great product and great company.

Great product and great company. No problems - does what it says on the tin. Reviewed on: 9th July 2024

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