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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7588 reviews)

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4.94

Based on 7,588 reviews, last reviewed 18th Apr 2025

104400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

It feel great to know where you are saving your mone... It feel great to know where you are saving your money is doing good. Reviewed on: 18th April 2025

Latest lowest rating:

1

Poor Customer Service, really poor My wife and I have been deeply disappointed with Triodos Bank’s customer service. Despite its ethical reputation, we’ve faced slow responses, unhelpfu... Read more Reviewed on: 18th April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can al...

Triodos Bank Current Account reviews (7588)

Review of the Triodos Bank, Current Account:

There is a hypocritical £3 a month charge (fair fee)

There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “fair fee” to make the bank fairer for financially vulnerable customers who may acquire overdraft charges. However if you are a customer with no money in your current account the fee will result in a un-arranged overdraft. This seems counter to Triodos “fair fee” reasoning, this hypocritical fee results in financially vulnerable cu... Reviewed on: 15th August 2024

It feel great to know where you are saving your mone...

It feel great to know where you are saving your money is doing good. Reviewed on: 18th April 2025

bank that cares for our environment and is transparent

It is a relief to be with a bank that cares for our environment. My queries and problems are always solved efficiently and easily. I am grateful for the transparency it is refreshing. Reviewed on: 18th April 2025

Poor Customer Service, really poor

My wife and I have been deeply disappointed with Triodos Bank’s customer service. Despite its ethical reputation, we’ve faced slow responses, unhelpful staff, and unresolved issues—even for simple requests. The lack of urgency and care has made banking with them frustrating. For a bank that claims to value people and transparency, the reality has been the opposite. We expected better support but now regret choosing Triodos. Until they improve, we cannot recommend them. ... Reviewed on: 18th April 2025

The account is good

The account is good and offers a competitive rate of interest and I'm kept informed and up to date with the bank and its ethos Reviewed on: 18th April 2025

Timely and personable

The response time and ability to walk you through a problematic transaction is far beyond anything I've experienced with any other financial service. They are quick to respond and it's always a.person with time to speak to you properly. It seems very secure service too Reviewed on: 18th April 2025

Helpful, efficient, courteous, proactive and ETHICAL

Triodos bank has always been helpful, efficient, courteous and proactive. They provide helpful advice when I need it, keep me informed and at the same time are acting ethically with my money, In a world where fairness and justice seem to be in increasingly short supply, the ethical behaviour of a bank is of greater importance than ever. Reviewed on: 18th April 2025

Efficient & Ethical, right up my street!

No fuss banking, no extra charges, easy to use secure app. When I’ve had a query it’s been dealt with promptly and satisfactorily. I have a savings account too & it’s easy to move money between accounts, with the added bonus of knowing that my money is being used to support other people and do no harm! Reviewed on: 18th April 2025

Great App.

Great App. Quick to transfer from our previous current account. Reviewed on: 18th April 2025

Ethical Bank

Ethical with good customer service and easy access. Reviewed on: 17th April 2025

When setting up my account, I messed up, so I rang c...

When setting up my account, I messed up, so I rang customer services. Really helpful. Talked me through the process online. Very polite and pleasant. A nice experience. Reviewed on: 17th April 2025

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