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Triodos Bank: Current account reviews

4.95
Based on 10,943 reviews, last reviewed 16th May 2026
1924% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026
Stefan S's avatar
Stefan S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10943)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

The ethical bank

5
Triodos is a Bank I trust to do the right thing. Triodos gives customers a good service. Triodos acts ethically and is transparent in its dealings. Reviewed on: 14th February 2021

transformational vision and great service to boot

5
Triodos' mission is ahead of its time - supporting ethical causes and avoiding sources that harm people or the environment. It also is a fine communicator, sharing with its customers its activities and how they link to their overall mission. Finally - their online platform is clear and easy to use Reviewed on: 14th February 2021

Excellent

5
An excellent bank, great service and very considerate to customers, the community and the environment Reviewed on: 14th February 2021

Honest, friendly and ethical

5
A bank we're so happy to have moved almost all our accounts to. Their online service is excellent, and on those odd occasions where we need to speak to someone this is easy, not obfuscated, and we get the help we need. The open modest charging for the account is the honest way to go rather than bury the charges in other indirect ways. Best of all our savings also help ethical businesses trying to do good. With the big banks continuously skirting controversy this is a refreshing option. Reviewed on: 14th February 2021

Best bank

5
Ethical and best bank, the investment approach and simple to use banking is great Reviewed on: 14th February 2021

Fair to customers and the world

5
Always up front. No hidden charges. Ethical and sustainable investment. Trustworthy Reviewed on: 14th February 2021

Fantastic product, great customer service

5
What really sets Triodos apart is the personal and attentive customer service, where you regularly speak to the same person multiple times and they actually know your file. This was a huge relief for me when I had just moved to the UK and I still had lots of documents that needed sorting out. Reviewed on: 23rd January 2021

Excellent ethical banking

5
Great bank super helpful staff. Reviewed on: 22nd January 2021

Excellent Ethical banking

5
Super friendly service and good to know that my bank has an ethical approach to banking. Reviewed on: 22nd January 2021

Fantastic Ethical Bank

5
The majority of the large consumer banks have terrible ethics and fund projects and companies that are very negative for humanity and the world. Triodos' consumer banking savings and current account were easy to setup, manageable both via mobile app and website (probably via phone as well) and have a slick experience. Highly recommend them. Reviewed on: 22nd January 2021

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