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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10943 reviews)

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4.95

Based on 10,943 reviews, last reviewed 16th May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10943)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

How wonderful to be able to bank without guilt

In a world where every sustainable or regenerative option is hard work, triodos offer a chance to make a huge tick towards sustainability in one easy move.. thank you Reviewed on: 14th January 2020

Assisting the community to flourish

Triodos Bank staff are helpful, personable and make you feel like a human. Their app is very easy to use. And, more importantly for me, they are an ethical bank -both in terms of investments and assisting the community to flourish. Reviewed on: 13th January 2020

i trust them with all my money and my heart

Triodos has always been a pioneer in ethical banking. Starting from long before the trend of CSR or ESG, they have been promoting ethical commercial investment etc. Would love to see Triodos grow bigger, steadier, and greater! Reviewed on: 13th January 2020

Friendly & professional

After many years with the Co-op I was looking for a change to a more ethical bank and I have not been disappointed with Triodos. The service was initially cautious but has significantly improved more recently as the bank has developed. Reviewed on: 12th January 2020

Finally transparent and ethical banking

Finally seeing ethical and transparent banking means a lot to me, and is how the rest of the banking industry should be Reviewed on: 12th January 2020

Great customer service, great ethos

Whenever I have had any issues with my card or account, the customer service team have been easy to contact and incredibly helpful. I admire the ethical stance of Triodos and wouldn’t consider moving back to any of the big banks who make their millions via arms and unethical trading. Reviewed on: 12th January 2020

See your money work for society

Good transparent offer. You see what you get and get what you see. You can grow your money with Triodos in the knowledge that it is working for the good of society and the environment Reviewed on: 11th January 2020

Wonderful customer service, ethical values and great products

I chose Triodos (as fairly new customer) down to their ethical values and to be honest, as Bristol based (and I’m a proud Bristolian!). What I hadn’t expected was the fabulous customer service. I’ve had to call twice (once when setting up and once after and down to me) and the people were friendly, warm, sooo not corporate (and therefore not unfeeling and not following a script) and genuinely helpful. So refreshing Reviewed on: 11th January 2020

Exemplifying Finance

Transparency, Authenticity, Driving true value for its customisers and stakeholders (incl community), and still delivering profit in a sustainable way! Reviewed on: 11th January 2020

A bank with aligned values that serves people and planet

I'm very satisfied with the service provided by Triodos since I became a current account customer last year (e.g. transparant investment policies, phone service, interesting news letters). Reviewed on: 11th January 2020

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