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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1261% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10946)

Review of the Triodos Bank, Current account:

Top class service, top ESG credentials.

Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is easy to speak with someone if there is a need to do so. Triodos is also one of the most environmentally and socially conscious banks around. Reviewed on: 4th March 2025

Wonderful customer service, ethical values and great products

I chose Triodos (as fairly new customer) down to their ethical values and to be honest, as Bristol based (and I’m a proud Bristolian!). What I hadn’t expected was the fabulous customer service. I’ve had to call twice (once when setting up and once after and down to me) and the people were friendly, warm, sooo not corporate (and therefore not unfeeling and not following a script) and genuinely helpful. So refreshing Reviewed on: 11th January 2020

Exemplifying Finance

Transparency, Authenticity, Driving true value for its customisers and stakeholders (incl community), and still delivering profit in a sustainable way! Reviewed on: 11th January 2020

A bank with aligned values that serves people and planet

I'm very satisfied with the service provided by Triodos since I became a current account customer last year (e.g. transparant investment policies, phone service, interesting news letters). Reviewed on: 11th January 2020

A Bank with a conscience

Triodos are forward thinking Bank with a conscience for all that is good. I am very proud to be a customer and support all their endeavours tips make the world a better place. Reviewed on: 11th January 2020

The way banks should be

Ethical. Honest. Simple. Phone calls answered quickly, statements are clear to read, charges easy to see. Always willing to help when you call. A pleasure using Triodos. Reviewed on: 10th January 2020

Fantastic ethos

Fantastic ethos, great helpful bank and staff! Reviewed on: 10th January 2020

The ONLY bank to give your money to

I feel that in this day and edge you really should be informed and make an education decision as to who you bank with. Not by who’s got the best gimmicky offer going but by who invests your money wisely, sustainably and consciously. I really believe that you can change the world by who you bank with and I just wish more people banked with Triodos. Reviewed on: 10th January 2020

Great bank focussed on positive impact

Good customer service, but more important is what they finance: positive impact projects Reviewed on: 10th January 2020

Good banking with added "feel-good" factor

I switched my current account to Triodos a few months ago after becoming aware that my money held with other banks may be helping to fund projects or industries that I don't agree with. By using Triodos not only can I be sure that my money isn't being used for disagreeable things but, instead, I know that it's actually being used to create a positive change and being used for good. I am very happy to pay the small and transparent monthly fee for this peace of mind. The banking itself seems very good. The switch-over was hassle-free and the banking app is easy to use and pretty comprehensive. I've had pretty swift answers to any questions that I've had along the way and have no complaints at all. I'll be sticking with Triodos! Reviewed on: 10th January 2020

Trustworthy, humane, decent

It is so heartening to entrust my money to an organisation which takes such a holistic approach to financial management and has at its heart a wish to use it to the benefit of others less fortunate as well as the environment and animal welfare rather than by exploiting the vulnerable and unfortunate in our society. Reviewed on: 10th January 2020

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