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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1261% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10946)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

A bank that is in tune with my values

I am very impressed by the friendly and efficient customer service that I recieve from Triodos Bank. It is wonderful to know that my bank shares my commitment to making the world a better place. The bank only lends to organisations that make a positive impact on people’s lives, protect the planet, or build strong communities. The bank publishes details of every organisation it finances on its website, so I can see for myself how my money is delivering positive change for people and planet. The banking app on the web and on my phone is straightforward and easy to use while being secure. Triodos is great! Reviewed on: 14th December 2019

Ethical and secure banking with Triodos

Triodos is an ethical bank that uses money to support ethical projects that make an impact on global issues. What's more it provides an excellent service. The online banking is secure and easy to use. It has high standards of communication that keep me informed. Reviewed on: 14th December 2019

great service, ethics intact

ethical finance and good customer service - win win! Reviewed on: 14th December 2019

Ethical investment bank key for me

I want to invest my money in a bank which uses it ethically so Triodos is the obvious choice. Current account is an added bonus - a good opportunity to tell people about Triodos whenever I use it! Surprising how often I'm asked! Reviewed on: 14th December 2019

An ethical bank that looks after you and the environment

As a banking experience, I can’t fault Triodos but it is the extras which I particularly value. They support businesses and projects that are environmentally beneficial. We are kept fully informed about their investment policies and activities. Reviewed on: 14th December 2019

Not too hard to use!

Pretty easy to learn how to use, after transferring from our previous bank! Good security procedures. Reviewed on: 14th December 2019

Ethical and efficient

Good to know our money is being used ethically and banking with Triodos is easy. Online banking security is very good. Reviewed on: 14th December 2019

Great Bank, Great People!

Making money work for the betterment of the human race, the planet, and all the environment is just brilliant! And it pays too! Reviewed on: 14th December 2019

A bank with a social and environmental conscious and one that treats their customers in a person centred way

I chose to bank with Triodos because of their over arching commitments to social and environment justice and their promise they won't invest in fossil fuels, the arms trade, unethical corporations, etc But for me the most important thing has been how they've treated me as a customer. Earlier in the year I went through a period of stress that meant I was signed off work for a period of time. This had a huge impact on my finances. I was constantly in my overdraft and at one point didn't have enough money for a monthly payment. I received a phone call from the bank with dread expecting a fine. Instead I was asked if everything was ok and if I needed any help. I explained my situation and the friendly and supportive adviser I spoke to suggested they could waive the fee for the payment. But they alao cancelled the interest charge on my account. Since then I have received regular calls to see if things have improved and have not had to pay any fees on my account whilst my finances are stabilising. Truly outstanding customer services Reviewed on: 14th December 2019

Ethical Bank

My experience of Triodos is that in addition to being that very rare thing in today's banking world, and ethical bank, it is also very efficient and on the ball regarding secure internet banking. Reviewed on: 14th December 2019

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