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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1261% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10946)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Service and ethical standards

I was looking for online banking and a way to make a positive difference. Faultless interactions by phone and in the email system. A good app. If I say ‘even better than Nationwide’ that says it all!. Reviewed on: 14th December 2019

Great ethical bank

So nice to be able to bank with an organisation that actually does some good for people and the planet. Reviewed on: 14th December 2019

Super sustainable, friendly banking

Excellent app and online features, super secure and even better that it's sustainable. Reviewed on: 14th December 2019

Simple, effective, ethical

Very easy to get going, app very good, people on the end of the phone very helpful. This is how banks should be run. Reviewed on: 14th December 2019

ethical banking takes a weight off my mind.

Running the account has been good. Simple and efficient. We need to use banks to operate in society, and I find it to be a relief to know that my bank invests in positive, ethical, climate-friendly projects. Banking with Triodos, helps me feel good about myself as I do not enjoy the feeling that my money is being used to contribute to the difficulties and unhappiness of others. I feel a part of something positive in an increasingly hostile world. Reviewed on: 14th December 2019

Best Bank

Great bank helped friends of mine set up housing cooperative. More should follow suit Reviewed on: 14th December 2019

Honest and open banking

Interesting and informative communication, I never thought I would feel like this about communication with a bank! Reviewed on: 14th December 2019

Positive change

Always efficient and well informed of changes by email. Easy to use website. I chose Triodos as love all the positive changes and support for various charities. I myself have planted almost 5,000 new trees on my own land to hopefully play my small part in a more sustainable future and positive changes for the planet for future generations. Reviewed on: 14th December 2019

Ethical

It is the only Ethical bank we have in London Reviewed on: 14th December 2019

Ethical banking with super customer service

I've been a customer with Triodos for a year and a half now and only wish I had joined them sooner. My priority for joining them was obviously their ethical stance on everything they do, but once you've made that life choice, you just get used to them being 'your bank'. And as that they constantly outperform my expectations. As an EU national I get regular payments from overseas and mistakes made abroad could have been quite a headache, but staff at Triodos always went the extra mile to help solve the problems for me. And what's more, you can actually ring them, and get through to a real person, always a friendly voice with wonderful customer service. And finally, they have the VERY BEST music for you to listen to if you do ever need to be put on hold, so lovely that I've asked them for the singer's name to download her music. Even that is personalised! I genuinely love this bank! In short, an outstanding bank in every way! Reviewed on: 14th December 2019

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