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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Ethical choices can change the world

With Triodos I feel that I am making the most ethical banking choice available to me. It's difficult for a consumer to feel like they can make a difference, but knowing Triodos finances renewal energy, nature restoration, healthcare and arts and culture, and not things that don't align with my values, such as weapons, oil, and gambling, means I can have some power in changing the world Reviewed on: 15th April 2025

sso improved

I wouldn't have said a few years ago, that it was a good bank as it reshaped its web sreen 'on the go,' but now it has settled down it is fine; customer response times are good, and I value its ethical stance Reviewed on: 15th April 2025

Ethical in ethos and practice

Always available to resolve issues, good communication, clear policies Reviewed on: 15th April 2025

Intuitive, straightforward and ethical

I’ve found Triodos to be intuitive to use via the app, to have quick and helpful customer service and I am glad to be banking with an ethical bank. Reviewed on: 15th April 2025

I chose Triodos because they're an ethical bank.

I chose Triodos because they're an ethical bank. Their services are open and honest, they're transparents about fees and they don't seel products taht aren't ethical. Reviewed on: 15th April 2025

A unique bank, there for both people and planet!

Triodos is a unique bank, offering a personalized experience with a real human always there behind the scenes if you need them. They have excellent customer service and really seem to care about them. Opening any account is super easy and quick and the best thing of all, they support important social and environmental causes! Reviewed on: 15th April 2025

Some of the best things about TRIODOS for me

Part of my frustration these days, and not just with banks, is that it's very difficult to actually get through the automated choices and dross music to speak to someone when there's something I need help with. I've always managed to get through to customer service really quick with TRIODOS and once I have the assistants are genuinely friendly and seem to enjoy their work which I hold as a testament to the fact that they actually enjoy working for this bank.. I'm also happy to have found a bank which invest 100% in ventures which I'm enthusiastic about and that absolutely none of my money is being invested in the war machine and dirty fossil fuels etc. Reviewed on: 15th April 2025

Triodos truly stewards my money

Triodos is one of the few banks in the UK that truly stewards money. My money is invested in projects that make our country (and world) a better place - and I don't have to do anything! We pay £3/month for a joint current account (so I know they're not trying to profit off my money in secret ways). The debit card and app do what they need to do, and it's all very easy to manage. There are no branches so a few things still need to be done by post, but much less since the app got better. I absolutely recommend them. Reviewed on: 15th April 2025

Positive and negative experiences

Multiple experiences of slow bank transfers appearing in people's accounts. Multiple experiences of rejected payments despite enough money being in my account. Friendly and helpful staff. Not long to wait when you contact them. Reviewed on: 15th April 2025

A better world.

Staff immediately available, efficient and polite. On-line webpage and app easy to use. Pro-active investment in a better world needs to be our future; Triodos does this brilliantly. Reviewed on: 15th April 2025

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